Bharat Rohilla

 B-6/37 Rohini Sector – 15, Delhi - 110089 | Mobile:-| Email:- BHARAT ROHILLA TECHNICAL SKILLS SERVERS Dell PowerEdge 2950, 2650, 1950, 1850, R710, R810, R530, M610, R905, R710, R720 Cisco UCS Blades Proliant 1600, 5500, DL380, BL460C , HP Chassis M1000e SERVER SOFTWARE Microsoft Windows Server 2000, 2003 and 2008, 2012 R2 RRAS Server, ISA Server, NFS, VMWare ESX Server 3.5 and 4.1, 5.1, 5.5, 6.0, 6.5, 6.7 VMWare Virtual Center 2.0, 5.5, 6.0, VMWare P2V, PowerCLI, RVTOOLS NETWORKING PROTOCOLS TCP/IP, DNS, WINS, DHCP, SNMP SOFTWARE VMWare Converter and Plug-in VMWare Workstation 11 Microsoft Office 2000, 2003, 2007, 2010 BMC Remedy Action Request System 7.0 DSOM Windows Resource Kit Support Tools for Windows Sysinternals Suite Dell Open Manage Server Administrator HP ILO IBM IMM Belarc Advisor Marimba for Patch installation and Creation of Patch Groups Windows Software Update Server (WSUS) Dell KACE (Patching and Monitoring Tool) Service Now PROFESSIONAL EXPERIENCE Dell International Services System Administrator Sr. Advisor, JUNE-2011 - Present Providing L3 and L4 Support to Central American client Assessing different vSphere environments against VMWare best practices Drafting a Critical Practice Documentation for new HyperVisor Tower Assessing multiple vsphere environment to find scope of improvements Documenting vSphere infrastructure in standard template for multiple accounts Providing assistance on upgrade and migration of various vsphere related projects Have been working on powershell scripts and PowerCli scripts to accomplish task in the vsphere environments. Managing AWS cloud management for Clients Managing EC2 instances and Glacier storage. Managing Architecture and redundancy in AWS environment. Installation, Configuration and Administration of VMware VSphere5.1\4.1\5.5\6.0\6.5\6.7 environments. Upgrading vSpher Environment to Latest vsphere version 6.5 Patching vsphere environment. Deploying VMs for VDI purpose using Horizon and managing that infrastructure. Using DELL KACE Appliance to patch multiple environments with latest security updates and patches. Handling VPC for customer environment and managing it. Handling transitioning of newly acquired facilities to existing one. Planning the new vSphere infrastructure for clients Upgrade the existing vSphere environment for Client. Administration and Management of vSPhere Orchestrator in vSphere 5.5. Troubleshoot and Configuration of Virtual Networking(Virtual Switches, VM Kernel Ports) on Esxi hosts Troubleshoot and Configure High Availability (HA) ,DRS Handle P1 and P2 Incidents for clients Troubleshoot and Administration of Virtual Storage (VMFS Datastores) Creation, Management and Configuration of Virtual Machines, Clone and Templates. Installation, Configuration and maintenance of Hosted VMware products. Troubleshoot performance related issues for Hosted Virtual Machines. Trouble shooting issues related to ESXi host,Vcenter, HA,DRS,Storage\HBA,vmware update manager Maintenance and troubleshooting of Citrix Server farm running 60 virtual Windows 2003 servers Troubleshooting and Performing P2V of all EOL hardware running 2003 OS Manage Citrix Infrastructure PS 4.5 and troubleshoot any issues being reported Troubleshooting Citrix issues, Publishing and Upgrading applications on Citrix servers. Primarily responsible for all Microsoft windows server related issues like Unexpected Server reboots, Bug check analysis, OS Patching, Hardware management, Disk Management, Backup, OS performance, Active Directory, TS Management Support wide range of server’s hardware with different vendors like HP, Dell, and IBM etc. Testing and Deployment of Microsoft\Citrix\VMware Esxi patches on Test and Production Environment. Installation and administration of Microsoft Windows 2003\2008\2012 Clustering Managing Print Server and configure queues and install new print drivers Troubleshooting and Managing Active Directory\DNS and DFS environment Administration of IBM Blade centre remotely Managing and Administering Hyper-V 2012 R2 environments for the client Upgrade Active Directory Environment for the client Administer and Configure vSphere Replication for vSphere 5.5 environment Plan the Migration/transition of new small offices with the Client. Coordinate End to End meetings, planning and execute the actual migration/transition Delivered Training for Vmware to team mates and junior staff at my office. Delivered training for VCAP and VCP at different institutes and online too. Also delivers training online through skype and Teamviewer to remote/distant students. Microsoft R&D Pvt. Ltd. Support Engineer, March 2011-MAY 2011 Providing Networking and Web proxy troubleshooting Support to North American Customers Key Responsibility Areas: Providing Support to North American Premier and Professional Customers to resolve the Network, web proxy, GPO related issues. Providing the troubleshooting support for authentication issues on NTLM and Kerberos protocols for Proxy authentication. Troubleshooting of Networking, Group Policy and other related issue using NETMON, Fiddler, PROCMON tools. Active Directory Group Policy issues, DHCP Server issues, DNS server issue to make sure the flow of the Network. Understanding of Customer network environment and provide the support in the environment. It includes Proxy Server troubleshooting, Group Policy, and Internet Explorer troubleshooting. DHCP and DNS troubleshooting for WPAD issues. Providing Support for the implementation of complete proxy solution to the customers that include Active Directory Group policy, DHCP Server and scope option configuration and DNS configuration, authentication method. Provides support for implementation of Security Zones after the understanding of customer’s network and requirement. Help Customer for ISA Server related issue that include WPAD, authentication, web proxy implementation, publishing etc. HCL Comnet Systems and Services Ltd., Gurgaon Senior Specialist, April 2008 – March 2011 Key Responsibility Areas: Build the Citrix sever from offshore at Exide datacenter and migrate the terminal server and Citrix license server from existing to new server. Configure Load mangers, Resource manager. Responsibility also includes managing various other Applications publish on citrix servers like Operation schedule, Cognos, Hyperion, Manugistic etc. Generate usage reports through Access management console and licence manager console and also taking care of citrix server’s performance issues. Citrix Presentation Server 4.0 configuration and Installation. Handling all Level 2 issues of citrix, related to applications or servers. Managing 10 VMware ESX 3.5, 4.1 servers with Virtual Center 2.0, 4.0 and 100 guest machines hosted on ESX servers. Managing ESX clustering, VMotion for HA, Creation of Operating System templates and deployment, Hot and Cold P2V for Live Production Servers. Creating Patch Groups and Deploying them using Marimba in the production environment. Deployment and Administration of Group Policy Performing Health Checks and Preparing Checklist on daily basis on more than 300 Windows 2003 Servers Working on ITIL Framework for Incident management, Problem Management and Change Management. Checking Event logs, disk space and Backup on Servers every day. Manage User profiles e.g Resetting passwords, creating user accounts, activating user accounts. Tracking the daily issues with the systems for various faults that we receive in the system. Managing and Maintaining DHCP, DNS Servers. Access Rights Administration User account administration Documentation and Report Generation on daily basis and uploading to Share Point. Installation and configuration of Active Directory. Backup and Restore Active Directory. Dealing with Blue Coat Proxy requests, where websites are blocked and unblocked by changing settings in proxy Server. An Active Member of Server Build Team and take care of opting the correct Hardware required and procuring the same with Server Manufacturers. Managing Windows 2003 Active Directory environment for NA, EU & APAC for more than 2000 systems and 10000 users. It includes domain trusts, GPO implementations, DNS management, DHCP Management, users and groups’ permissions and Troubleshooting related issues. Managing more than 300 Microsoft Windows servers for North America, Europe & Asia Pacific which includes daily operations, server build and manageability of the servers during the shift hours. Working and managing Microsoft Cluster, File and Print Server for the environment. PROJECT HANDLING: Hot and Cold Migration (P2V) for existing File Servers, Application Servers and Domain Controllers in Production Environment. Building a Domain Controller, DNS Server, DHCP Server. DHCP Server Migration from Windows NT to Microsoft Windows 2003. Build and Configuration of new ISA Server in the Production environment. Creation of Virtual Test Environment with ESX and Virtual Center Servers. Deployment of Virtual Machines using Standard Templates in Virtual Center. Migration of Critical File Server in Production using Batch Scripts. File Server Migration using Robocopy. IBM DAKSH Pvt. Ltd. Technical Support Executive, providing L2 support to European Clients. Jan 2007 – Mar 2008 Key Responsibility Areas: Handled Calls, Emails and scanned Letters for issues, related to Desktops, Laptops, Microsoft Office 2003, ADSL Modems, Network Connectivity. Handled Client- Server Issues. Management of Reports for Calls, Daily Activities and Performance Chart for Team Members. Convergys India Services Pvt. Ltd. Customer Care Officer, providing L2 support to North American Clients. SEP 2005 – JAN 2007 Key Responsibility Areas: Working with a team of 15 for a leading American Finance Institution Credit Card Division. Resolution of credit card disputes in accordance to Visa & Master Card guidelines and adherence to Regulation B and Regulation Z under US Law. Handling dispute cases and completing their underwriting based on the financial situation and credit history with the bank. Consistently met Quality Parameters with 100 % Quality EDUCATION MCSE 2003 Institution/University:IACM. (UTTAM NAGAR) City/Country:Delhi, India B.A.(Pass) Institution/University: University of Delhi City/Country:Delhi, India MBA (Passed)Sikkim Manipal University VMware VCP 5 , VCP 6 Certified and VCAP5-DCA Certified PERSONAL DETAILS Date of Birth:13TH May, 1982 Gender:Male Languages Known:English and Hindi Nationality:Indian (BHARAT ROHILLA)