Beverlyne Naliaka

 BEVERLYNE NALIAKA P.O Box- PROFILE SUMMARY Hardworking, committed and self-driven. Honest and God fearing. Fast learner. Open minded and team player. Good interpersonal and communication skills. Very punctual and good time management. EDUCATION AND PROFESSIONAL QUALIFICATIONS Diploma in Customer Care and Management; Nairobi Aviation College – Jun 2018 - Aug 2019 (Attained a certificate in Customer Care and Management) Diploma in Front Office Management; Nairobi Aviation College - Dec 2021 - Dec 2022 (Attained a certificate in Front Office Management) Computer Application; Foundation Institute of Africa - Dec 2017 – Mar 2018 ( Attained a certificate in computer application) Kenya certificate of secondary Education; Kiangini Girls Secondary School - 2014 – 2017 (Attained K.C.S.E Certificate) KEY SKILLS AND COMPETENCIES Ability to maintain good relationship with customers. Experience of working with people from a variety of backgrounds. Confident, articulate and with excellent communication skills. Having a mature and professional attitude towards working conditions. Patient, approachable and non-judgmental. Good working knowledge of basic computer applications. WORK EXPERIENCE Jan 2023 to date WINDSON SERVICES LTD Executive Assistant  Administrative Support  Information Management  Meeting Coordination  Project Assistance  Relationship Management  Technology Proficiency Jan 2022 - Nov2022 COSEKE Data Clerk Nairobi Assisted in the development of efficient data entry processes. Entered and verified data into the company database with accuracy. Collaborated with team members to ensure data integrity and completeness. Feb 2020 – Nov2021 Daromo Enterprise Customer Service Representative Nairobi Provided exceptional customer support via phone and email, addressing inquiries and resolving issues promptly. Maintained a high level of product knowledge to effectively assist customers in making informed decisions. Collaborated with cross-functional teams to ensure a seamless customer experience. CAREER OBJECTIVE To add value to the workforce in place. To gain skills and experience in different areas. To be able to handle different personalities in any working environment. HOBBIES Socializing Travelling Reading novels REFERRES COSEKE - - Amdan Munyanya Director Daromo Enterprise -