I've been a customer service professional since 2016, with exceptional skills in rendering customer-friendly support and result-oriented service.
As a customer service advocate of healthcare accounts, I got engaged in multiple roles, including but not limited to insurance verification, Pre-authorization, billing, logistics, shipment tracking, data entry, cold calling, product research and the like.
I got promoted to subject matter expert after one year with my first company, given that being a customer service advocate isn't my field of specialization instead because of my credibility.
I am eager to pursue this opportunity. I’d love to discuss my suitability and qualifications on how I can take the load off your shoulders as a virtual assistant.