Beverly Roa

BEVERLY EBALLE ROA --Purok 4, San Roque, Mahinog, Camiguin 9101 Virtual Assistant RELEVANT EXPERIENCE Jollibee Camiguin (January 2019 November 2020) Cashier Mahinog National High School (February - April 2025) TEACHER INTERN Department of Information and Communications Technology (June - July 2025) GENERAL VIRTUAL ASSISTANT TRAINING Managed customer transactions using POS systems, ensuring speed and accuracy Processed payments via cash and card with focus on accuracy and efficiency Responded to customer inquiries and handled simple complaints professionally Managed administrative classroom tasks including preparing materials, organizing schedules, and keeping student records Communicated effectively with students and faculty, honing professional and interpersonal skills Practiced adaptability and multitasking in a fast-paced learning environment Covered effective communication techniques, common VA services, work ethics, and dispute resolution to build strong professional foundations. Trained in time management, productivity tools, AI utilization, online payments, social media content creation, and strategies for branding and niching. Learned how to create agency profiles, prospect for clients, and position oneself for success in the virtual assistance industry. EDUCATION SKILL CAMIGUIN POLYTECHNIC STATE COLLEGE MS Office and Teams, Zoom, Canva Bachelor of Secondary Education Major in English 2024 - 2025 Critical Thinking ANGELES CITY SENIOR HIGH SCHOOL Accountacy, Business and Management 2018 - 2019 Problem-Solving Attention-to-Detail Communication Skills Empathy Adaptability Teamwork