Beverly R. Vega

I've been doing freelancing for more than 5 years now, mostly eBay dropshipping, SEO, product sourcing, and graphic design.

I am an SEO expert, eBay lister expert, and customer service expert. I am good at providing excellent customer service. I know how to handle cases well, and how to handle irate, upset or angry customers. I worked as a Customer Sales Representative/Sales/Technical Support at Microsoft.com and FTD.com. I also worked as a Customer Service Representative (Chat Support) at Amazon.com in one of the most prestigious call center or BPO company here. I also worked with Staples Business Advantage U.S as a Customer Service Representative too.

I am an experienced eBay Store Manager, I manage dropshipping stores. I have experienced in listing items from Walmart, Home Depot, Costco, and Amazon using Hydra, Scraper, Profit Scraper, AutoDS, DSM tool, Salefreaks, Yaballe, Infiniti, and also eBay lister itself. I am experienced in finding profitable and selling items using Zik Analytics, Profit Scraper, Droppicker. and Terapeak. I am good at finding competitive items that generate a good profit. Some clients usually ask their VAs to copy other sellers items that are selling but sometimes I don't copy then, what I do is I find a similar product that is better and cheaper, the one that has freebies and has better feature and more quantity than the ones that they are selling. 

I know how to do revisions and ending/deletion of an item through eBay SKU Grid and Freedelister, and other listing tools mentioned above. I am excellent in title optimizing using title builder, WatchCount, and Zik Analytics, and Terapeak, purchasing items on Amazon, dealing with VAT invoices, changing profit margins using SKU grid, handling cases, and everything coz I can do all tasks in the store. I did customer service too, answering customer queries and providing the best service that a customer deserves. I know how to produce a large profit to a business by finding competitive, good, and profitable items using Zik Analytics and the one best software I know in finding best selling items, which I would share with you if you will hire me.

I also work as an eBay mentor/adviser for people who want to know more about drop shipping business and want to start a store. I can create or set up an eBay store. I know how to have a good start in selling on eBay, I know some techniques on how to pass in eBay Cassini Algorithm. I also know all the DOs and DONTs in eBay selling.

I am a multitasking and hardworking person, I can do two or more tasks at the same time. I work with perseverance and effort, have good communication skills and a customer service expert. I easily learn new things. No more follow up questions after, I always find a solution on my own. Well, IT students or IT graduates do that. Because when we do programming or coding, we always find a solution in every error/bug that the code/system/software has. We always find errors and solve them in a timely manner as fast as we can. That's how IT works, finding solutions and working on their own without asking any of these questions, WHY, HOW, and so on. 

I also do some marketing works, such as eBay Marketing, E-mail Marketing, and Facebook advertisements.

I am also good at Web Design and Mobile App Design. I am a graduate of Diploma in Web Design and Diploma in Mobile App Development at Shaw Academy. I also have a knowledge of Software Engineer, Software Testing, and Analysis.

I also do Graphic Designs, and photo editing via Photoshop and Lightroom. Also graduated Diploma in Photoshop and Photography at Shaw Academy.

I am a part-time/full-time Freelancer and willing to work for long-term or short-term, and I am willing to be paid via UpWork platform.

Skills:

Dropshipping Store Management

Ecommerce Store Management

Search Engine Optimization

Customer Service Expert

Social Media Marketing

Web Development/Web Design

Graphic Design

Comic Drawing

Fashion Expert