Betty Yerima

Professional Overview

Results-driven Appointment Setter and Customer Support professional with proven experience supporting sales teams in real estate and service-based industries. Skilled in engaging prospects, qualifying leads, scheduling appointments, and maintaining accurate CRM records in remote work environments. Known for strong communication, consistency, and a relationship-focused approach that drives conversions and improves customer experience. Experienced working with US and European teams and comfortable handling high-volume calls while maintaining professionalism and attention to detail.

Core Skills

• Appointment Setting & Lead Qualification
• Customer Support & Call Handling
• CRM Updates & Call Logging
• Calendar Scheduling & Follow-Ups
• Sales Support & Client Onboarding
• Objection Handling & Rapport Building
• Remote Team Collaboration
• Time Management & Reliability

Availability

• Available for part-time or full-time remote work
• Comfortable working EST and other international time zones
• Reliable internet connection and quiet work environment

Why Hire Me

I bring consistency, professionalism, and a strong understanding of how appointment setting supports the entire sales process. I focus on quality conversations, accurate follow-ups, and representing the brand positively in every interaction. I require minimal supervision, adapt quickly to new tools and scripts, and take ownership of my responsibilities.