with over five years of dedicated expertise in Customer Service
Nurturing valuable awareness into daily customer interactions, I have consistently delivered exceptional customer service, adaptively resolving complex issues.
SKILLS AND EXPERTISE
📌 Inquiry Resolution: problem promptness, empathy, and practical solutions
📌 Communication: strong oral and written skills, customer-centric
📌 Problem-solving:proficient in analysis and practical solutions
📌 Collaboration: adapt to cross-functional teamwork and positive collaboration
📌 Multi-Channel Support: proficient in EMAIL CHAT and PHONE support
📌 SLA Compliance: meeting targets, ensuring exceptional service
📌 Feedback Management:Utilizing feedback for continuous improvement
SOFTWARE/TOOLS
📌Zendesk
📌Freshdesk
📌Intercom
📌Hubspot
📌Asana
📌Clickup
📌Trello
📌monday.com
📌slack
📌Teamviewer
Send me a message to chat about how I can bring my expertise to your business and WOW your customers,
Thank you so much for your time, do have a nice day!