Betsy Bassey

Betsy Bassey Address: Port Harcourt, River State,500101, Nigeria. Phone Number: -. Email Address: - LinkedIn Profile: www.linkedin.com/in/betsy-bassey-. Virtual Assistance || Customer Service || Email Management || Project Management || Lead generation. Professional Summary Detail-oriented Virtual Assistant with over 2 years of experience in providing high-level administrative support, specializing in lead generation, project management, and efficient virtual assistance. Proven track record in research, list building, and client relationship management. Strong organizational and multitasking skills, coupled with excellent communication and problem-solving abilities. Proficient at using various tools and software to streamline operations and enhance productivity. Competencies Core Virtual Assistance Customer Service and Support Lead Generation Project Management Contact Info Research List Building Client Relationship Management Time Management Multitasking Communication Skills Problem-Solving Detail-Oriented Self-Motivated Professional Experience Virtual Assistant Digital Witch Community November 2023 - Present Provided comprehensive virtual assistance to clients, including email management, calendar scheduling, and travel arrangements. research and data entry, ensuring accuracy and timely completion of tasks. Assisted in social media management, content creation, and online marketing strategies. Utilized various software tools to automate tasks and improve efficiency. Ensured excellent customer service and maintained client satisfaction through effective communication and problem-solving, Conducted Lead Generation Specialist Adaart Studio - Identified and generated qualified leads through extensive research and data mining. Developed and maintained a database of potential clients using CRM systems such as Salesforce and HubSpot. Executed targeted email campaigns and followed up with prospects to convert leads into sales. Collaborated with sales teams to align lead generation efforts with business goals, enhancing client relationship management. Project Assistant Steady Rest Enterprise - Managed multiple projects simultaneously, ensuring timely delivery and adherence to budgets. Coordinated with team members, stakeholders, and clients to define project scope and objectives. Developed detailed project plans, timelines, and status reports to track progress and address issues. Implemented project management methodologies and best practices using tools such as Asana, Trello, and Jira to enhance productivity and efficiency. Education Abat High School West Africa Examination Council 2016 - 2016 Calabar Academy Primary School First School Leaving Certificate- Technical Skills Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Calendar) CRM Systems (Salesforce, HubSpot, Zendesk, Insightly CRM) Project Management Tools (Asana, Trello, Jira, Clickup,Monday.com) Email Marketing Software (MailChimp, Constant Contact) Social Media Platforms (LinkedIn, Facebook, Twitter) Research Tools (LinkedIn Sales Navigator, ZoomInfo, Lead Scraper, Apollo.io, Lead 411, Leed Feeder, Pipeline CRM, Global Database) Automation Tools (Zapier, IFTTT) Certifications On-Demand IT Skill, Digital Witch Community ( October 2023). Successfully completed On-Demand IT skills, demonstrating proficiency in various IT disciplines and the ability to apply these skills in real-world scenarios. Understand B2B Business Development & Sales, Alison ( July 2024). Successfully completed the course, demonstrating a comprehensive understanding of B2B business development and sales strategies, including lead generation, relationship management, and sales techniques.