Betsy

I have worked in a complaints office during this period my main roles were training on the role of the office, training staff on the use of the online complaints system, dealing with unsatisfied complainants, feeding in data related to complaints, preparing quarterly reports on complaint trends, following up complaints and ensuring they are resolved

being part of a team that helped in creating an online platform for processing complaints.

I have also supervised a team of students typing court proceedings, I ensured that each Registry handed in their work on time for the students to type, coordinating with the different registries to ensure that all resources needed for the project are available, compiling reports on the progress of the work being done.

I have worked as an Administrative Assistant where my role was to organize trainings for various groups, ensure that all materials and tools required by the project team are available, Carry out a supporting role in the team i.e. assist with meeting preparation, report preparation and preparation of other documents and communication needed in the day-to-day running of the projects.  

I have also worked as a Casual worker for the National Council for Legal Writing where i was involved in stock taking of the Kenya gazette, Typing of judgments and election petitions, Assisting in copy reading, Data entry and transcribing.