I have over 5 years of experience working in customer excellence and content management areas within multinational network. With my sociology and global media management background, I am passionate about making an impact to make the world a better place. So I am constantly involved with different kinds of voluntary projects, taking the lead in diverse fields such as content creation and workshop organization within diversity and inclusion groups.
I leverage my strong interpersonal skills to come up with alternative and creative solutions to customer issues. Also, I have gained comprehensive experience as a leader, working with tools like Salesforce and Tableau to track KPIs and leverage team success with growth mindset.