Beryl Mueni Makokha

Profile Beryl Mueni M. PROJECT SUPPORT OFFICER Details Nairobi I am an experienced project support officer who excels in problem-solving, detail-oriented, and organization tasks. My diverse skills enable me to manage projects tasks efficiently and in order of priority. I have excellent communication and interpersonal skills, which allow me to work seamlessly with colleagues and clients. I am also tech-savvy and have experience with various energy-saving projects, making me an invaluable asset to any project. My past clients have praised my ability to think outside the box and take the initiative to resolve issues quickly and effectively. I can provide any team or organization with the necessary support and expertise. Kenya--N AT I O N A L I T Y Kenyan PLACE OF BIRTH Kenya Links Linkedin Skills Communication Skills Effective Time Management Teamwork Computer Skills Ability to Work Under Pressure Leadership Customer Service Flexibility and Adaptability Microsoft Office Employment History Power Support Engineer, Egypro East Africa Ltd, Nairobi MARCH 2021 — PRESENT • Aligned the fueling schedule through proper planning and follow-ups to prevent and combat expected challenges like terrain or profitability issues • Worked together with other stakeholders like the maintenance team to highlight and deal with any power failure or gen issue for closure in time, thus saving on unnecessary costs • Maintained profitability of the project by working on minimizing expenses, ensuring availability, and following up on approvals and payments from the client • Worked with other power support departments to ensure maximum network availability • Attend and contributed to meetings to discuss performance indicators for improvement and analysis of the team and department • Ensure maximum energy efficiency, especially the solar and hybrid productivity followups, as per the manufacturer's expectations NOC Engineer, Egypro East Africa Ltd, Nairobi M AY 2 0 1 7 — M A R C H 2 0 2 1 • Ensured quick and accurate escalation of the alarms for quicker problem-solving within the SLA • Following up with incomplete issues that eliminated backlog in the office by coordinating with the supervisors and other team leaders • Being a first-line manager in network monitoring, I led the troubleshooting and problem-solving that led to work efficiency. • Designed and pioneered methods that made light of the work while maintaining accuracy. Content Writer and Editor, Freelance, Nairobi JANUARY 2021 — PRESENT Languages English Swahili • Conducted keyword research and developed SEO-friendly content titles and meta descriptions to maximize content visibility • Edited and proofread content for accuracy and clarity, ensuring all published content meets brand standards • Coming up with plagiarism free, unique articles that capture readers attention and informs them • Creating engaging posts for social media that increase traffic and customer base in various businesses • Acquired technical skills in writing and design to improve the projects' performance Education BSc. Mechatronics Engineering, Dedan Kimathi University of Technology, Nyeri SEPTEMBER 2011 — APRIL 2016 Graduated with First Class Honors