Bert Opinion

BERT ROBIN OPINION VIRTUAL ASSISTANT - - https://www.linkedin.com/in/bertrobinopinion/ Running a business is no easy feat, and keeping up with social media, Amazon listings, and administrative tasks can quickly become overwhelming. That’s where I come in. As an experienced Virtual Assistant, I can lighten your load by handling administrative duties, creating engaging content, and optimizing your Amazon listings to increase sales. You have enough to manage—let me take care of your social media and inbox so you can focus on what truly matters: growing your business. I specialize in streamlining operations, enhancing your online presence, and providing reliable support in every aspect of your digital needs. By working with me, you’ll gain a dedicated and skilled VA committed to improving efficiency and driving success. Whether it’s increasing your Amazon visibility, crafting compelling social media campaigns, or managing daily tasks, I’m here to make your life easier. Let’s work together to take your business to the next level! June 2018 to March 2025 E-Commerce Team Leader Chat Support Local Full-Time Answering customer inquiries regarding product features, and orders in E-Commerce platforms and suggesting alternative solutions when unable to resolve the issue at hand. Providing technical assistance to customers through online chat and troubleshooting issues with products. Identified potential opportunities to improve customer experience by suggesting additional products or services. September 2024 to February 2025 VA/Product Lister Part-time Freelance Uploading new products to Lazada and Shopee Seller Centers. Writing compelling, SEO-friendly product titles and descriptions. Setting up product variations (size, color, bundle deals, etc.). Assigning relevant keywords and tags to improve search ranking. Updating prices and inventory based on supplier availability. January 2024 to December 2024 VA/Social Media Manager Full-time Freelance Managed the company’s social media presence by creating engaging content and conducting audits to enhance audience engagement. Managed email accounts, calendars, and client communications across multiple digital platforms, ensuring everything ran smoothly. 2017 to 2018 Technical Support Representative Local Full-time Troubleshoot customer inquiries related to software and hardware issues. Assisted clients with installations of new hardware and software applications. Diagnoses system errors and implemented solutions to resolve them. Recommended upgrades or additional features that could enhance user experience. Education and Training Education Information Technology Program Year 2021-14 Training E-Commerce Listing & Optimization Training September 2024 VA Training PH October 2024 VA Course 101 July 2024 Tools I Used: