Berrak Yer

Berrak Yer Project Management Istanbul, Turkey • (--https://www.linkedin.com/in/berrakyer/ Date of Birth: Aug 28th, 1990 Nationality: Turkish Summary Seasoned project management professional with record of delivering large-scale IT and transformation projects across diverse industries and multinational settings. Expertise in managing end-to-end project lifecycles, ensuring projects meet strict time and budget constraints while achieving business objectives. Excelled in roles requiring orchestration of multi-million-dollar budgets and innovative technology implementations, such as SQL upgrades and AI-driven projects. Highly effective in negotiating and maintaining partnerships with key external stakeholders, including vendors and third-party service providers. Skilled in leading cross-functional teams, fostering collaborative environment that encourages innovation and operational excellence. Known for strategic portfolio management and rigorous financial oversight, enhancing process efficiencies and cost-effectiveness. Capable of working with both Scrum/Agile and Waterfall methodologies, upholding stringent compliance with both local and international regulations and ensuring all project deliverables align with corporate goals and industry standards. Areas of Expertise Project Lifecycle Management | Budget Planning & Administration | Stakeholder Engagement | Team Building & Leadership | Regulatory Compliance | Strategic Portfolio Management | Technology Implementations | Risk Management | Process Optimisation | Vendor & Third-Party Management | Digital Transformation Projects | Multinational Project Coordination Professional Experience HSBC, Istanbul, Turkey May 2022 – Dec 2024 Senior IT Project Manager Ensure timely, budget-compliant completion of projects, achieving objectives while managing diverse teams and satisfying all stakeholders. Develop and maintain strategic partnerships with outsourced entities, including third-party vendors and researchers. Oversee portfolio management, analysing project costs, budget demands, and allocations, and reporting on financial status. ● Introduced and managed SQL Version Upgrade, Roleswap and Image Masking via AI projects, recognised for pioneering project management excellence. ● Administered multimillion-dollar budget, achieving significant cost savings through revaluation and optimisation of longstanding processes. PWC (PricewaterhouseCoopers), Istanbul, Turkey Apr 2021 – May 2022 Senior Associate Project Manager Directed projects from Pre-Sales to After Go-live Support, aligning project deliverables with business goals, constructing detailed work plans, and managing team achievements. Developed and maintained relationships with third-party stakeholders and managed multiple project types across digital, print, social, and broadcast platforms. ● Spearheaded comprehensive programme that integrated systems across three countries, enhancing global connectivity and operational efficiency. ● Increased project delivery efficiency by building partnerships that lead to streamlined execution. Sovos Foriba, Istanbul, Turkey Jun 2019 – Apr 2021 Project Manager II Led comprehensive e-Transformation initiatives, including e-Invoice, e-Archive, e-Delivery, e-Ledger, and eReconciliation. Oversaw projects from the development of Statements of Work (SOW) to hyper-care phase following go-live. Directed project activities for leading companies in Turkey and global branches, ensuring all digital transformations aligned with strategic business objectives. ● Directed e-Transformation initiatives for major holdings, achieving compliance with new digital regulations, recognised by Turkish Revenue Administration. ● Enhanced client digital interfaces for 60+ corporate clients, improving user experience and regulatory adherence. Page 1 | 2 Idea Technology, Istanbul, Turkey Apr 2018 – May 2019 Project Manager Led e-Transformation projects from initial definition and analysis through to kick-off, extending beyond hyper-care to ongoing support as required by client needs. Managed client accounts and integrated support/helpdesk management processes, applying robust project management methodologies to enhance compliance and operational efficiency. ● Executed digital transformation projects that maintained 100% compliance with regulatory standards, setting benchmark in industry. ● Served as the first line of contact for customers post-sales through project completion, handover, and support, providing hands-on account management and solution support to ensure client satisfaction. ● Reduced process times by managing transition for companies from traditional to digital systems. Vektora, Istanbul, Turkey Jun 2014 – Jul 2017 Project Manager Progressed from Assistant in PMO to Junior Project Manager, and then to Project Manager, managing full-cycle SAP ERP projects and providing outsourced management services. Managed support and development post-Go-live for key clients in automotive sector. ● For Balparmak, oversaw full-cycle SAP ERP implementations. ● For Zorlu Holding, served as Helpdesk System Manager, overseeing in-house helpdesk portal. Directed topics requiring further evaluation to related departments for potential project development. ● For Celikmotor, Enhanced post-go-live processes, reducing downtime and improving customer service by managing additional development processes to address evolving business needs. DO&CO, Istanbul, Turkey Jun 2012 – Jun 2014 Guest Relations Representative Engaged in comprehensive event management, ensuring high-quality guest experiences and streamlined event operations while remaining under-budget. Coordinated logistics and managed on-site operations during events, ensuring seamless execution and optimal resource utilisation to meet diverse client needs and event specifications. ● Enhanced guest satisfaction ratings by implementing targeted feedback strategies. ● Managed various high-profile events, delivering above client expectations and under budget. United Nations UNFF10 Forum, Istanbul, Turkey Guest Relations Representative & Conference Receptionist ● Facilitated communication between translators and government ministers during the Forum. ● Assisted with event coordination, ensuring smooth operations and high-level interactions. Mar 2013 Education Bachelor’s Degree, Business Administration, Yildiz Technical University, Istanbul, Turkey Professional Training & Certifications SQL Essential Training, BilgeAdam Technology | 2024 Agile Project Management with Atlassian Jira, BilgeAdam Technology | 2024 UI Design, BilgeAdam Technology | 2022 – 2023 Gamified Agile & Scrum Training, ACM Agile Global | 2022 MS Project Professional, Turuncu Teknoloji | 2022 PMI Project Management Methodology, Oanda Project Management, Turkey, Istanbul | 2015 Enneagram In Management, Oanda Project Management | 2015 First Aid, Turkish Ministry of Health | 2014 Occupational Health Safety, Turkish Ministry of Health | 2014 Executive Assistance, Istanbul Institute | 2014 Advanced Excel Functions, Girisimci İs Adamlari Vakfi | 2014 Cloud For Customer, SAP | 2014 Entrepreneurship, KOSGEB | 2013 Certificate of English Proficiency, Wentworth Institute of Technology | 2010 Technical Proficiencies MS Office Suite (Word | Excel | PowerPoint | Outlook | Teams | MS Project | Visio) | Figma | SAP | Jira | Confluence | SharePoint | Google Drive | CSS – Beginner | HTML – Beginner | MS SQL – Beginner | Python – Beginner Page 2 | 2