Bernardine Sanrose
S. Reyes-
Mayana, Jagna, Bohol 6308-
SUMMARY
SKILLS
Ability to work well under
pressure
Customer Service Skills
Communication Skills
Time Management
& Organizational Skills
Computer Literate
Adaptability
EDUCATION
TAGBILARAN CITY COLLEGE
Bachelor of Science in Tourism
Management-
DR.CECILIO PUTONG NHS
TVL K-
HRM & Housekeeping
CERTIFICATIONS
National Certificate II in
Housekeeping
National Certificate III in Events
Management
Best in Research Paper Thesis
Study (2024)
REFERENCES
Mr. Gerald Rodriguez
College Instructor
(-
Mr. Jun Flores
Scholar Bohol Coordinator
(-
An enthusiastic and client-focused professional with a strong
background
in
tourism,
customer
service,
and
hospitality.
Committed to delivering exceptional service, cultivating positive
relationships, and maintaining high standards of professionalism.
Known for attention to detail and a strong work ethic, ensuring
every task and project is completed to exceed client expectations.
WORK EXPERIENCE
CASHIER @ GLACE ICE CREAM (JAGNA BOHOL) 2016
Processed customer orders, handled payments, and provided
excellent customer service to ensure a pleasant dining
experience.
SERVER @ PASHNEYA RESTAURANT 2017
Managed food orders, served meals to customers, and
operated the cash register, ensuring fast and friendly service
in a busy restaurant environment
SALES PROMOTER PART TIME 2023
Promoted Samsung products, engaged with potential
customers, and boosted sales by demonstrating product
features and benefits.
ON-THE-JOB TRAINING
TRAVEL ASSOCIATE & TOUR ESCORT @ BOHOL F&B
TRAVEL AND TOURS (600 HRS)
Assisted in booking flights, accommodations, and creating
personalized travel itineraries, ensuring hassle-free client
travel
HOUSEKEEPING & FRONT DESK RECEPTIONIST @ BOHOL
BEACH CLUB RESORT
Managed guest check-ins, provided customer support, and
maintained room cleanliness,ensuring a smooth guest
experience.
I hereby certify that the information provided is true and correct to the best of my knowledge.