Bernadine Nava Lopez

BERNADINE LOPEZ Marketing and Administrative Specialist --linkedin.com/in/bernadin elopez/ EDUCATION Bachelor of Science in Nursing CIT-University- LANGUAGE ABOUT ME A results-oriented marketing professional with 6+ years of experience driving website traffic, building engaged communities, and managing successful social media campaigns. Throughout my roles at High Output Ventures and BeLive Technology, I have demonstrated success in increasing brand presence and generating leads through strategic outreach, content creation, and customer-focused initiatives. Possessed a diverse background in marketing, sales, and customer service, making a valuable asset for companies seeking to achieve their growth goals. I possess a strong skillset in startup growth strategy, online presence enhancement, and digital marketing techniques. My experience in dynamic startup environments has honed my ability to develop and execute creative solutions that drive brand awareness, lead generation, and overall business success. I am data-driven and excel at utilizing analytics to optimize marketing campaigns and enhance customer engagement. English Filipino WORK EXPERIENCE June 2022- March 2024 High Output Ventures | Singapore | Remote Data Analyst, Lead Generation Specialist, Social Media Manager, Digital Marketing and Administrative Support Data Analyst Ensured accuracy and integrity of REIT data within company systems, facilitating effective data-driven decision-making. Collaborated with cross-functional teams to reconcile data discrepancies and improve data collection processes. Lead Generation Specialist – Advante Coaching Agency Developed and executed targeted B2B outreach campaigns, generating qualified leads for the sales team. Researched prospective companies, identified key decisionmakers, and crafted personalized outreach strategies. Social Media Manager – Nektic Design Agency Managed social media presence across multiple platforms, increasing brand awareness and driving engagement. Developed creative content strategies, including copywriting, graphics, and video, aligned with brand messaging. Implemented lead generation campaigns on social media, contributing to pipeline growth. Digital Marketing and Administrative Support – LevelApp Mobile Development Agency Managed social media presence across multiple platforms, increasing brand awareness and driving engagement. Developed creative content strategies, including copywriting, graphics, and video, aligned with brand messaging. Implemented lead generation campaigns on social media, contributing to pipeline growth. February 2022- September 2022 Belive Technology | Singapore | Remote Business Development Assistant Optimized LinkedIn outreach strategy, resulting in a 20% expansion of the client base. Led targeted cold outreach campaigns to B2B C-level executives, introducing SaaS-based live streaming solutions. Conducted effective discovery calls, accurately assessing client needs and qualifying leads, contributing to a 15% increase in conversion rates. Collaborated in the development and implementation of marketing plans, supporting sales growth and customer engagement initiatives. July 2015 - March 2019 Growthtech Inc. (StudySoup) | USA | Remote Customer Service Support - Email, Chat, & Text Responded to customer queries in a timely and accurate manner, providing appropriate resolutions and exceptional customer service. Effectively managed multiple inquiries, demonstrating strong organizational skills and attention to detail. Provided technical support to students, resolving account and material-related issues promptly. Escalated bugs and identified tickets to be prioritized in Zendesk, contributing to improved issue resolution and customer satisfaction. June 2013- May 2014 AEGIS People Support, Inc Executive Operations - Expedia Sales Consistently ranked as a Top Agent for five consecutive months, driving exceptional sales and revenue. Planned and sold travel services, providing expert advice on destinations, transportation, and costs. Managed reservations and maintained client files, ensuring accurate and efficient operations. CORE SKILLS SOFTWARE & TOOLS Digital Marketing Google Workspace Community Management Discord Business Development Zoom Customer Service Figma Operations Roam Adaptability Slack Communication Notion Organizational Skills Trello Remote Collaboration Height Lead Generation Hubspot Social Media Management LinkedIn Copywriting Zendesk Outreaching Zoho Analytical Skills Buffer Quick Learner Meta Administrative Skills Gumroad Beehiiv Hashnode Timestripe Airtable Kajabi