Bernadette Yusay

Bernadette J. Yusay Address: #44 Abad St. Chrysanthemum Village, San Pedro, Laguna Mobile Number: - Email Address:- CAREER SUMMARY Sales Management with over 10 years of experience in customer relations, account and sales generation, supervising and training sales staff while implementing sales strategies. PROFESSIONAL EXPERIENCE   Mañosa Properties, Inc Business Relations Manager (Feb. 2017 – Present) - Cultivate mutually beneficial long-term relationships with clients - Helped resolved concerns raised by clients - Worked closely with different departments within the organization to ensure that the needs of clients are met V. Roque Corp- VP Sales (Feb 2016 – Feb 2017) - Responsible for meeting the sales target of the organization through effective planning diversified strategies and techniques necessary. - Oversees daily sales activity, meets with major clients, draws up sales reports - Works to foster lasting relationships with new and existing clients - Presents information regarding clients and sales at company meetings - Reports to company owner in terms of overall Sales status every month - Coach and perform career development mapping for staff - Prepare deal review packages from complex financial agreements - Provide functional support for annual sales and sales target settings and other analysis  Senior Sales Manager (Sept. 2015 – Feb. 2016) - Conducting weekly/monthly/quarterly manager’s meeting that will sense check team’s performance and status - Oversee and ensure team capacity limit is tested and improved every quarter of the year - Supervised production and timeline to ensure that deliveries and installation of products are on time - Lead and support initiatives to improve functional execution and efficiency  Sales Manager (Jan. 2015 - Sept. 2015) - Forecasting and monitoring of accounts and sales - Negotiated and closed contracts with clients - Monitoring of Sales Executives on their daily activities, working side by side during initial presentation, site measurement, negotiation, contract reviews and other client meetings. - Visiting and presenting to Architectural Firms, Design Firms, Contractors and Homeowners - Follow-up and monitor after sales concerns through Customer Service Department  Senior Sales Executive (Jan. 2012 - Dec. 2014) - Maintaining and developing relationships with new and existing customers in person and via telephone calls, emails and update customer database - Understand customer requirements and translating it into a design suited for their needs  Sales Executive (Feb. 2009 - Dec. 2011) - Generated accounts through canvass, sales calls and site visits - Cold calling to arrange meetings and presentations with potential customers EDUCATIONAL BACKGROUND Tertiary Level: University of Sto. Tomas Bachelor of Fine Arts Major in Interior Design (2003 – 2007), Dean’s Lister Secondary Education: Canossa School S.Y- Primary Education: Mater Ecclesiae School S.Y-, 6th Honors SKILLS AND QUALIFICATIONS      Knowledge on building and maintaining long term customer relationship Key Account and Operations Management Account Development and Acquisition Forecasting and Contract Negotiations Staff Training and Development SEMINARS AND TRAININGS ATTENDED Francis Kong Level Up-Leadership (July 18-19, 2016) Guthrie Jensen Creative Selling and Customer Service Training (Aug. 2011)