BERNADETTE
MEDIOS
GET IN CONTACT
Lapsing Moncada, Tarlac 2308 Philippines
E mail:-Phone Number: -
P E R SONAL PRO F I L E
One of the Philippines' major BPO
businesses provided me with training.
Trained to handle sales, troubleshoot
technical difficulties with cable TV,
internet, email, and home phone,
generate escalation tickets, send field
personnel, and make outbound calls to
monitor and ensure that the
customer's issue has been fixed.
WORK EXPERIENCE
2015 -2016- CUSTOMER SERVICE AND SALES
REPRESENTATIVE || SITEL PHILIPPINES CORPORATION
2016 - 2018- CUSTOMER SUPPORT ASSOCIATE II AND SALES
REPRESENTATIVE || CONVERGYS PHILIPPINES INC.
2018 - 2020 - CUSTOMER SERVICE AND SALES ASSOCIATE ||
SUTHERLAND GLOBAL INC.
AUGUST 2020- MARCH 2021- SALES AND DEVELOPMENT
ASSOCIATE || KIHEITAI INC
JANUARY 2020- VIRTUAL ASSISTANT AND APPOINTMENT
SETTER || RAINMAKERS ENTERPRISE
OTHER SKILLS
The ability to analyze complex
technical information
Can analyze, design and
implement database structures
Detail oriented
MARCH 2020 APRIL 2021 - VIRTUAL ASSISTANT AND LEAD GENERATION ||
MCINTOSH ACCOUNTING
Excellent problem solver
EDUCATION HISTORY
UNIVERSITY OF THE CORDILLERAS
BACHELOR OF ELEMENTARY EDUCATION MAJOR IN SPECIAL
EDUCATION
