Bernadette Holgado | Freelancer Resume

Professional Career Virtual Assistant MOBELARIS | May 27 – June 17, 2019      Transferring orders from Magento to Sales Sheet. Preparing Packing List report. Checking manufacturer’s PI’s versus company’s record order. Printing of invoices. Updating customer’s order status in Magento. Company Concessionaire ( Owner ) CRAYONS PROCESSING INCORPORATED | December 5, 2016 – July 31, 2018  BERNADETTE HOLGADO      Career Objective To obtain a highly competitive position in a prestigious company that will further enhance my skills and potentials to increase productivity and quality service as well as professional and personal growth. Ensure that the quality of food, either raw or processed, complies with sanitation standards. Responsible for daily cash balance and paying daily expenses. Order, organize and store all supplies for concession. Review/revise concession menu and establish prices. Maintain high sanitation/hygiene expectations that will meet or exceed standards; including dishwashing, sweeping and washing floors, counters, cooking equipment and appliances. Prepare and sell service food items to customers. Customer Solutions Officer DIGITEL MOBILE PHILIPPINES INC. | July 16, 2013 – November 14, 2016      Simulates the role of Wireless Center Front Liner. Records all transactions. Forecasting and liquidation of stocks. Takes full responsibility for relevant customer complaints, queries and request. Process end-to-end handling of subscriber’s request. Customer Assistance Representative STANDARD CHARTERED BANK| March 01, 2006-January 31, 2011  Contact Details  Mobile No.:- Email: bern.-Skype: bern.-Address: 77 Overland Drive, Sumilang Subdivision, Dalandanan, Valenzuela City, Philippines          Perform collection efforts through call outs: record collection efforts made for each account. Initiate account maintenance by preparing and recording requests for reversals, payment transfers, card reactivation and blocking, updating cardholder information. Process cardholder requests within customer turnaround time. Endorses accounts for skip tracing and collection follow up. Negotiate payment arrangement schemes with cardholders. Achieve collection effectiveness and efficiency by meeting productivity benchmarks. Provide feedback to team leader on reasons for delinquency. Focus collection efforts on selected cycle worklist and/or priority accounts assigned by team leader. Recommended and evaluate action for high risk accounts. Taking inbound calls on past due accounts. Ensures compliance with Health and Safety group and local policies, rules and regulations. ATM Assistant ROBINSONS SAVINGS BANK| August 2005-January 2006   Cancelling, activating and changing credit limits of store cards of clients. Making clearances for employees that filed their resignation. Skills       Matured, honest, trustworthy, can easily adopts jobs and instructions as well as tight working schedule. Computer literate. Strong skills in time management, prioritizing tasks, and meeting deadlines. Cooperatively work with others to produce and deliver required work. Consistently maintain a positive attitude and enjoy helping people. A problem solver who quickly grasps complex situations and turns them into manageable tasks. Educational Background POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Bachelor in Banking and Finance SY: 2001 – 2005 MEYCAUAYAN COLLEGE SY: 1997 – 2001 DALANDANAN ELEMENTARY SCHOOL SY: 1991 - 1997