Bernadette Grace De Jesus
IT Project Manager/ Business System Analyst
Professional PM and Business Analyst with more than 7 years in the Software Development, web and software analysis, QA testing and overall handling management of the team.
Address: Malolos, Bulacan PH
Email-Skype: bgmdejesus
Mobile:-
Skills
Project Management(Waterfall/Agile)
Business Analysis
Systems Analysis
Data Analysis
Software Testing
Data Mapping
UI/UX Design
MySQL/Oracle
WordPresss/HTML/CSS
MS Office Expert
Google Docs/Sheet
Software Documentation
Professional ExperienceJob Responsibilities
IBM Consultant(ABS-CBM Site)
Role: IT Business Analyst
(September 2019- December 2019)
•Gather requirements, analysis and document business requirements and produce system requirements
•Coordination with client of their requirements,process and expectation
•Creation of Functional design and UI/UX Design of application
•Communication with development team,cascading document content and clarification with the requirements.
•Validation of Test plan/cases and support QA inquiries(SAT/UAT)
Online Platform: OnlineJob.PH/Upwork
Role: Senior Data Analyst
Business Analyst
Task Manager
Admin Support
(May 2018 –Present)
• Coordination with clients and freelancers to ensure project will finish on time
• Handling new work orders,creation of tickets, managing invoice
•Gathering requirements , communicate with project owner, creation of documentation(Confluence Page)
• Data mapping, data analysis, and report creation
• Collaboration with US team to develop tem requirements
Company/Office : 5th Leg Data Production Inc.
Position : Technical Business Analyst
(July 2017-March 2018)
•Assist in data analysis in order to manage source to target data mapping
•Identify, investigate, and document issues found in the data source including analysis and interpreting of trends or patterns in complex data sets.(SQL Scripting)
•Define acceptance criteria before initiating development to ensure business requirements are met.(Documentation via Confluence tool)
•Support QA in planning, creation and execution of test scripts.
•Collaborate with the development team to resolve issues in the requirement during development. •Produce support documentation such as Data Specification and Troubleshooting Guides
•Provide production support.
•Support release and deployment process in UAT and Prod Environments.
•Suggest plans, assist in process improvement initiatives and implement changes in working conditions Daas to motivate, increase efficiency and achieve work goals. •Additional responsibilities may be added as the needs of the business change(with the agreement of the parties concerned)
Company/Office : Smart Communication
Position : Project Manager/Business Systems Analyst
(August 2014 – August 2016)
• Overseeing and managing team
• Ensure that the project deliverables are on time
• Project quality control and scope management
• Progress tracking and reporting
• Issue Tracking and resolution
• Responsible for end to end timeline
• Gather requirements, analysis and document business requirements and produce system requirements such as BRD and translating into SRD
• Communicate with project team
• Work together with IS developers, subject matter experts and vendors (if any), to establish the technical vision and
analyze tradeoffs between usability and performance needs. Interacts with testing team and clarify their doubts regarding any issues in testing
• Acts as a point of contact for information, supports, direction and leadership for other systems analysts, core product management teams and shared development team in working toward resolution of issues
• Responsible for delivering feedback to the management and business process owners to ensure that future releases of the system meet the on-going needs of the client/ business requirements
Company/Office : St. Luke’s Medical Center
Position : Systems Analyst
(December 2013 – June 2014)
•Gather, analysis and document business requirements and produce system requirements
•Provides leadership and guidance in providing solutions and deployment of the system such as Functional Specification
• Communicate with development team
•Review test plans to ensure coverage of system requirements
•Work with the project manager
•Performing SA full cycle testing and Database requirements (using Toad Oracle and MySQL
•Interacts with testing team and clarify their doubts regarding any issues in testing against the agreed requirements/specifications.
•Responsible for delivering feedback to the management and business process owners to ensure that future releases of the system meet the on-going needs of the client/ business.
Company/Office : Philippine Long Distance Company Position : Business Analyst/Systems Developer
(Nov. 2010 – May 2013)
• Business Systems Analyst will handle the gathering of business requirements, analysis/evaluation and translating them into IS specifications. • Handles the end-to-end operational user support • Develops/automates monitoring/reporting tools by maximizing the available database/software resources (SQL, MS Access, ASP, etc.) in order to minimize too much dependency with IS.
Education Languages
BACHELOR Of SCIENCE IN COMPUTER SCIENCE
NEW ERA UNIVERSITY
Quezon City, Philippines
English : Writing and Speaking
Filipino : Writing and Speaking
