Bernadeth Bartina

Bernadeth Bartina Blk 12 Lot 8 Phase 1B NBBS Navotas City, MANILA 1409 (M- (E)- Summar y Experienc e Detail-oriented Encoder with background in different sector. Experienced in confidential database management and high-level document generation. Holds strong knowledge of digital archiving and filing systems. ALORICA Call Center Agent Takes calls from customers answering questions or addressing concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. 09/2023 - 12/2023 GOTECH Media Entertainment Inc. Telemarketer Cold calling customer; invite and persuade the prospect to register Use Script or spiel to provide the company's profile and Promo. Record and safely keep the customer's personal information Deal with customers complaints Go the extra mile to meet our Target calls and Sales. Build and maintain Client-seller relationships. 04/2023 - 09/2023 POGO CSR 01/2024 - 04/2024 Encoding data accirately of invited applicant to do a daily task . Moreta Shipping Lines Inc. – 1250 Northbay Boulevard Navotas City Encoder Accurately and efficiently encode all the data that needs organizing and recording. Confirm that entered data accurately aligns with original documents. Organize and maintain original paper evidence. Ensuring that all waybill encoded are in right destinations. Self audit your work checking for errors or duplication. Input, track and maintain all encoded data and records. 08/2019 – 02/2020 AXA Philippines – G/F Wellington Building Binondo Manila 2/2020 – 03/2023 Unit Secretary Answering calls, taking messages and handling correspondence. Maintaining diaries and arranging appointments. Typing, preparing and collating reports. Organizing and servicing meetings. Managing databases. Prioritising workloads. 01/2017 – 05/2019 JVS Security and Alarm Systems – Sta. Cruz Manila Encoder Organize files in a logical and manageable fashion. Input, track and maintain all encoded data and records. Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.) Report any major error or inconsistencies to upper management. Maintain report logs of in-progress and/or completed work. 02/2016 – 08/2016 The Philippine Prudential – Equitable BDO tower Paseo De Roxas Makati City Telemarketer Contact businesses and private individuals by telephone to promote products, services and/or charitable causes. Skills Copying waybill records Typing Tracking documents Transporting files Strong interpersonal skills Educatio n Shipping and receiving The Sisters of Mary School, Girlstown – Bo. Biga Silang Cavite Diploma of Secondary Education: Technical Vocational Character Reference Ailyn Orgin Lea Fe Dumalay Arnel Dumdumaya BernadethBartina Tondo manila - Navotas City- Valenzuela City-