Bernadeta Valentina

Bernadeta Valentina

$10/hr
copywriting, customer service, virtual assistant, training need analysis
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
Tangerang, Banten, Indonesia
Experience:
6 years
Bernadeta Valentina-| wa.me/- Linkedin: Bernadeta Valentina PROFESSIONAL SUMMARY EDUCATIONAL BACKGROUND Experienced Program Designer specializing in education program design and management. Proven experience in developing innovative learning programs, and learning program management. With six years of experience working with corporations, government agencies, NGOs, and communities, I have honed my skills in collaboration, project management, and stakeholder engagement. I am eager to apply my expertise to innovative learning solutions and impactful projects. Trisakti University Master of Sustainability Management 2023 - on going (Provisional GPA 4,00) My current research focuses on the intersection of corporate social responsibility, gender diversity, and financial performance. Additionally, I am involved in a study that examines student attitudes and behaviors towards environmental sustainability. Jenderal Soedirman University Bachelor of Marine Science 2017 (GPA 3,56) Actively involved in organization and lead some division in campus journalism and leadership camp Contributed as co-trainer in leadership orientation (2016) and selected as Laboratory Assistant for 2 main courses in the Faculty (2016) WORKING EXPERIENCE Content Development Specialist GovTech Edu January 2024 to present Assisting the Ministry of Education and Culture in implementing Merdeka Belajar program through Pelatihan Mandiri Platform Merdeka Mengajar Managing end to end process of Aksi Nyata Manual Validation in Pelatihan Mandiri PMM Managing 2000+ teachers across Indonesia in Aksi Nyata Validation Program Significantly reduces the level of appeal increase in system by managing Aksi Nyata Manual Validation Define and re-create overall business process of Aksi Nyata Manual Validation Senior Innovation Agent DKK Consulting August 2022 to January 2024 In charge as program manager in BINA (Business Incubation & Network Access) for 6 chosen Women-Led SMEs across Jabodetabek area. In charge as program officer in Polaris Incubation and Polaris Founders by Telkomsel, and ASEAN Social Enterprise Development Program by ASEAN Foundation. Program Development Officer Sekolah.mu (Bisnis Unit Karier.mu) February 2022 to May 2022 Creating program brief, project charter and project timeline for Karier.mu Training Program for professionals Briefing and Coordinating all function Researching program, user needs and analyzing competitor Program Development Officer Tubaba Cerdas Program January 2021 to December 2021 Upgrading the teaching and leadership skills of 245 teachers across 9 districts in Tulang Bawang Barat Regency through 12 Field Program Officers. Supervised 4 Field Program Officer to upgrade and sharing strategies Creating learning outcomes and structured knowledge management data by monitoring and evaluating 245 teachers periodically Education Consultant Fortrust Education February 2019 to December 2019 Facilitating parents and students from diverse curriculum background to find international study program which meet the student's character, interest and condition. Manage more than 20 prospective clients in 11 months and assisted three students to take course in Australia and Canada (with total profit Rp 400 million per semester). Field Program Facilitator Tubaba Cerdas Program December 2017 to December 2018 Teaching in rural village in Tulang Bawang Barat, facilitating teachers and government in rural area to upgrade the education quality through collaboration. Contributing in Guru Penggerak design program and curriculum for 50 teachers across Tubaba and encourage local stakeholder to allocate APBD fund for program sustainability (The program became a reference for National Program in Ministry of Education and Culture) Bernadeta Valentina-| wa.me/- Linkedin: Bernadeta Valentina SKILLS ORGANIZATIONAL EXPERIENCE Program and Project Management Communication Facilitating Training materials and curriculum Strategic Planning Community and People Empowerment Business Process SAMA RASA (social community) Founder (Oct-Dec 2020) Pers Mahasiswa Sketsa Human Resourcs Management Staff (June 2016-July 2017) Unit Kegiatan Mahasiswa Katolik Coordinatorof Human Relation (June 2016-July 2017) Mapala LAGUNA Coordinator of Human Resourcer Management (June 2015- July 2016 Discovery Diving Club Human Resources Management Staff (June 2016- July 2017) RECCOMENDATION ACHIEVEMENTS Muhammad Zamrud Al Firdaus Manager of Syncronous Learning GovTech Edu - Rookie Rockstar Award (2022) Awarded for outstanding performance and commitment by DKK Consulting for Polaris Incubation and Polaris Founders project (Telkomsel). Awardee of Beli Kreatif Lokal Program by Ministry of Tourism and Creative Economy (2020) My business (@dapurmasena_tgr) was selected as 1 of 100 small enterprises nationwide for a 6 months business assistance and got free Intelectual Property Rights based on entrepreneur potential and prospective business. Delegates of Indonesian Youth Action 13.0 (2017) Selected as 1 of 100 youth nationwide for a social action conference based on leadership potential and ability to managing social movement. GLIMPSE OF MY LATEST WORK Significantly reduces the level of appeal increase in system by managing Aksi Nyata Manual Validation in Platform Merdeka Mengajar (2024) Situation & Task There was an increase in data appeals (objections) to the Aksi Nyata Validation system due to automation system updates. The normal number of appeals is 2-3 thousand per week raised to 20 thousand per week, and accumulation occurs up to around 200 thousand, SLA up to 3 months. Need to shorten the SLA to 1 month. Action Leveling up Aksi Nyata Validation reviewer to Appeal Reviewer Advocate for program PICs in the Ministry to provide new benefits for Appeal reviewers based on targets achieved Creating communication and engagement strategy Result
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