Berlynden Ulanday Sulit

Ma. Berlynden Sulit - |-| Angono, Rizal Experience Freelance | Remote Facebook and Tiktok Ads | 12/2023 - 09/2024 Developed expertise in Facebook and TikTok advertising by enrolling in specialized courses to enhance digital marketing skills. Learned to create, manage, and optimize ad campaigns on Facebook and TikTok, focusing on targeting, audience segmentation, and ad performance. Gained hands-on experience with tools like Facebook Ads Manager and TikTok Ads Manager, mastering budget management and A/B testing strategies. Acquired knowledge of data analytics and reporting, using insights to improve ad performance and drive conversions for clients. Executed successful freelance ad campaigns for various businesses, helping them increase brand visibility, engagement, and sales through targeted ads. Home Credit Philippines | Sales Associate Sales Associate | 12/2016 - 12/2023 Promoted Home Credit's financial products, such as loans and financing options, to customers and effectively met sales targets. Assisted customers with inquiries about loan terms, payment plans, and product financing options, ensuring clarity and understanding. Processed customer applications and documentation for financing, ensuring accuracy and compliance with company policies. Collaborated with team members to identify cross-selling opportunities and maximize sales potential. Resolved customer concerns regarding financing issues, payments, or product inquiries, maintaining a high level of service quality. Toys 'R' Us | Manila, Philippines Sales and Customer Representative | 06/2014 - 06/2015 Achieved sales targets by promoting and selling toys and games while ensuring excellent customer service. Resolved customer inquiries and complaints, both in-person and over the phone, to enhance satisfaction. Assisted customers with product information, location, and availability, offering personalized shopping experiences. Processed transactions, returns, and exchanges efficiently, following company policies. Maintained a well-organized sales floor and collaborated with management on sales strategies and promotions. Skills Customer service, Communication skills, Time management, Sales, Organizational skills Education Datamex Institute Of Computer Technology Technology | 04/2009