Resume
Personal Information
First name: Berenice
Last Name: Buendía Chavez
Date of birth: September 5th 1992
Place of birth: Deleg. Miguel Hidalgo, Mexico
City
Address: Cerrada Oriente 259 #25 Col. Agricola
Oriental Deleg. Iztacalco
Marital Status: Married
Telephone Home:-
Mobile Phone: -
Email:-
Academic Information
Elementary School
Colegio Tabasco Varones 1999 - 2000
Colegio Don Bosco 2000 - 2004
Middle School
Escuela Secundaria Gral. #61 “Simon Bolivar-
High School
Colegio de Bachilleres “Cien Metros”
(not finished)
Professional Experience
- MetroPCS campaign Telvista - Bilingual CSR
in Call Center Centro Historico.
Jun 2013 - February 2014
- El Clasificado website / Pulso Viral - Bilingual
CSR (Home Office).
Jun 2015 –September 2018
- LimeBike - Shift Lead (Bilingual)
February 2018 - March 2019
- BiOptimizers - Health Concierge (Home Office)
April 2019 - Current
- El Clasificado site - Content Moderator/ CSR
July 2020 - Current
- Fairshake - Outbound Check-In Specialist
July 2020 - October 2020
Skills
Good Acknowledge of Microsoft Office Windows
2003, XP, 2007, 2010.
(Word, Powerpoint)
Experience using Google Docs.
Experience using Zendesk Chat, Zendesk
Support, Zendesk Explore, VoIP(Bria, X-lite)
Zoho, Zoho Social, Aircall, Ecommerce,
Clickbank, NMI, Airtable.
Languages
Native Spanish speaker.
English – B2.
University of Cambridge Certificate (Flyers)
Honours & Awards
Cheerleader in Colegio Don Bosco -Diploma
Student music group & choir Colegio Don Bosco
Diploma
Hawaiian Ballet Colegio Don Bosco -Diploma
Twirler Secundaria Simon Bolivar -Diploma
