Berenice Buendia Chávez

Berenice Buendia Chávez

$12/hr
Moderator and Customer Service
Reply rate:
50.0%
Availability:
Part-time (20 hrs/wk)
Age:
33 years old
Location:
Iztacalco, Mexico City, Mexico
Experience:
8 years
Resume Personal Information First name: Berenice Last Name: Buendía Chavez Date of birth: September 5th 1992 Place of birth: Deleg. Miguel Hidalgo, Mexico City Address: Cerrada Oriente 259 #25 Col. Agricola Oriental Deleg. Iztacalco Marital Status: Married Telephone Home:- Mobile Phone: - Email:- Academic Information Elementary School Colegio Tabasco Varones 1999 - 2000 Colegio Don Bosco 2000 - 2004 Middle School Escuela Secundaria Gral. #61 “Simon Bolivar- High School Colegio de Bachilleres “Cien Metros” (not finished) Professional Experience - MetroPCS campaign Telvista - Bilingual CSR in Call Center Centro Historico. Jun 2013 - February 2014 - El Clasificado website / Pulso Viral - Bilingual CSR (Home Office). Jun 2015 –September 2018 - LimeBike - Shift Lead (Bilingual) February 2018 - March 2019 - BiOptimizers - Health Concierge (Home Office) April 2019 - Current - El Clasificado site - Content Moderator/ CSR July 2020 - Current - Fairshake - Outbound Check-In Specialist July 2020 - October 2020 Skills Good Acknowledge of Microsoft Office Windows 2003, XP, 2007, 2010. (Word, Powerpoint) Experience using Google Docs. Experience using Zendesk Chat, Zendesk Support, Zendesk Explore, VoIP(Bria, X-lite) Zoho, Zoho Social, Aircall, Ecommerce, Clickbank, NMI, Airtable. Languages Native Spanish speaker. English – B2. University of Cambridge Certificate (Flyers) Honours & Awards Cheerleader in Colegio Don Bosco -Diploma Student music group & choir Colegio Don Bosco Diploma Hawaiian Ballet Colegio Don Bosco -Diploma Twirler Secundaria Simon Bolivar -Diploma
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