Beracah Nsikak Henry

I am a results-driven and adaptable remote support professional with a diverse background across customer service, sales, administrative support, and data analysis. With over 4 years of hands-on experience working with teams across different industries from health and education to tech, I’ve mastered the art of balancing efficiency, empathy, and communication.

My experience spans using CRMs like Freshdesk, Trello, and other remote tools to deliver seamless support and boost client satisfaction. At Flowmingo, I contributed to streamlining recruiter-candidate interactions through organized AI interview processes. At Digital Witch, I received hands-on training in remote readiness, communication, and organizational excellence.

I also bring valuable experience in medical billing, data entry, and project coordination, ensuring I can handle both the front-end and behind-the-scenes tasks that keep a business running. My science background (B.Sc. in Marine Science) sharpened my analytical thinking, a trait I now apply in everyday problem-solving, from tracking KPIs to resolving customer issues