Benz De Asis Balaaldia

BENZ BALAALDIA PERSONAL PROFILE I'm driven to consistently improve my abilities and advance professionally. CONTACT San Pablo City, Laguna- - Benz Balaaldia EDUCATION Polytechnic University of the Philippines Bachelor in Physical Education, 2019 SKILLS Exceptional communication and networking skills Team player who can also work independently Skilled in optimizing workflow efficiency, prioritizing tasks, and meeting deadlines without compromising quality PROFICIENCY ★★★★☆ ★★★★☆ ★★★☆☆ ★★★☆☆ ★★★☆☆ ★★★☆☆ ★★★☆☆ Customer Support Community & Brand Outreach Productivity Apps (Slack, Trello, Google Drive) Google Tools (Spreadsheets, Docs, Slides, Gmail, and Gdrive) Social Media Managing platforms (Facebook, Twitter, Discord) Multimedia Tools (Canva) AI Tools (ChatGPT, Gemini) WORK EXPERIENCE Customer Service Representative Snap Cart Ecom (September 2021 - December 2021) Handled customer inquiries daily, and assisted the team in resolving customer concerns regarding the product. Create daily, weekly, and monthly report of sales using google sheet. Marketing Associate Ark of Dreams (Innoventure Holdings) (January 2023-June 2023) Helps the Project to onboard several big brands to our Marketplace, reaching out to possible Community Partnership, listing chosen products of Merchants to our Marketplace, and assist the Marketing team to develop marketing strategies that that will be executed to add more value to community and the project Community Moderator The Round Table (June 2024-June 2025) Ensured a positive and inclusive online community by actively monitoring and moderating forums, chat rooms, and social media platforms. Enforced community guidelines to maintain a safe and respectful environment for all members. Provided user support and fostered a welcoming community through positive interactions and conflict resolution. Growth & Strategy BitDigest (March 2024-Present) Provide support to the Marketing team by engaging with different content creators/KOLs in Web3 space, promoting articles published on Bitdigest page to various groups, and sharing our articles on trending issues that co-relate to further widen the reach of our platform