B E N N Y
G O R G O N I O
VIRTUAL ASSISTANT
EDUCATION
FILAMER CHRISTIAN UNIVERSITY- BACHELOR OF ELEMENTARY EDUCATION
EXPERIENCE
2017 CUSTOMER SUPPORT
@shopify Sugarthyme.com
ABOUT ME
Home-based, Admin
Politely assisted customers via Email
Created and maintained an organized database to develop
promotional sales.
Asked open-ended questions to assess customer needs
Answered an average of 110 Emails per day by addressing customer
inquiries, solving problems and providing new product
information,by tracking their order.
Described product to customers and accurately explained details
and care of merchandise.
Investigated and resolved customer inquiries and complaints in a
timely and empathetic manner.
Provided an elevated customer experience to generate a loyal
clientele.
Do a Product Research that Viral every day.
Do a product Review
Email Management
Social media Management
I am a talented Virtual Assistant with
a wide range of skills and experience.
I love what I do, and I do it with
passion. I look forward to working with
you.
SKILLS
Shopify and Amazon FBA
Email Management
Product research
Lead Generation
Microsoft office
social media management
Virtual Assistant
2018- CUSTOMER SERVICE AGENT
2019 @Shopify TASCCH Company for Online selling of
Kwikcharger,dudegadgets and neosphere
Mean Task:
Answering Tickets
Answering Emails
2019 DATA ENTRY
@POLO Dental – Boca Raton, FLORIDA, USA
CONTACT
Mobile: -
Email:-Skype: live:simplebenz
-
Reviewed and updated client correspondence files and scheduling
database.
Assisted with receptionist duties, file organization and research and
development.
Outlined the appropriate process and procedures necessary to fulfill
and complete inquires.
Added new material to file records and created new records.
Scanned documentation and entered into the database.
Entered numerical data into databases in a timely and accurate
manner.
AMAZON FBA
DISPATCHER- GREEN TOWING AND ROADSIDE SERVICES
