Bennita S Muranda

I am a highly skilled Administrative and Virtual Assistant with a proven track record of supporting executives, managing operations, and streamlining workflows across diverse industries. With hands-on experience in administration, client service, and project leadership, I bring a rare balance of organizational efficiency, technical proficiency, and people-centered communication.

At Vimbiso Pay, I serve as an Administrator, overseeing daily business operations with precision. I handle client communications, transaction processing, reconciliations, scheduling, and digital record keeping — all while ensuring executives are supported with calendar management, reports, and documentation. By streamlining administrative procedures, I’ve successfully reduced turnaround times and improved overall efficiency.

As Project Lead at Falp77, I managed the successful launch of a mobile app, coordinating marketing, project management, and user training. Within two weeks, we exceeded expectations by securing over 500 downloads. My role involved stakeholder communication, campaign design, and cross-team leadership — showcasing my ability to handle high-stakes projects with creativity and discipline.

During my tenure at Kufunda Village, I combined administrative support with project management. From managing reception duties and correspondence to leading maintenance projects, I improved team productivity by 20% and operational efficiency by 15%. I supervised staff, collaborated with vendors, and ensured on-time, budget-friendly project delivery.

At Joysavic Consultancy, I proved my versatility by boosting client engagement through social media management and automation. I implemented systems that cut response times to under an hour and increased client conversion rates by 80% within three months.

I also bring international teaching experience from Limitless Vision Ltd, where I delivered tailored English lessons online — further sharpening my communication, adaptability, and digital collaboration skills.