Benniah Finewell

BENNIAH FINEWELL ENTRY-LEVEL ADMINISTRATIVE SUPPORT Port Harcourt, Nigeria • - •-• Detail-oriented and organized administrative professional seeking an entry-level position. Proficient in the Microsoft Office suite, with a 90% accuracy rate in data entry. I completed administrative training with 95% proficiency and am eager to apply my skills to support business operations. PROFESSIONAL EXPERIENCE Scheduling and Calendar management | Excellent Communication | Email Management | Google Workspace Expertise Ekeson ICT, Lagos • Virtual Assistant 10/2023 - 09/2024 ● I managed several calendars, schedules, and appointments, achieving a 95% meeting attendance rate and ensuring punctuality. ● Provided administrative support to a team of 10 staff members, managing an average of 50 phone calls and 95 emails daily. ● Delivered outstanding customer service by addressing over 400 client inquiries through phone, email, and chat, achieving a 99% client satisfaction rate. ● I maintained accurate and up-to-date records, databases, and spreadsheets, ensuring full data integrity and compliance. EDUCATION University of Calabar, Calabar • Public Administration ● 2nd Class Upper (2.1) CERTIFICATE AND ACHIEVEMENTS ● Virtual Assistant Training from Vsavvy Academy Graduation Year 2021