Benjie Campos

Benjie Campos

$20/hr
10+ Years Customer Service EXPERT | Team Leader | Operations Manager
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Cainta, Rizal, Philippines
Experience:
10 years
About

𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗬𝗼𝘂𝗿 𝗕𝗿𝗮𝗻𝗱'𝘀 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗧𝗼𝗱𝗮𝘆! ⭐⭐⭐⭐⭐

🏆 10+ years Customer Service PRO

🛍️ 10+ E-commerce & SaaS Experience

🥇 Top 3% Upwork Talent | 100% Job Success Score

Here's what I can offer to you 👇👇👇

📩 𝗣𝗥𝗘𝗠𝗜𝗨𝗠 𝗘𝗠𝗔𝗜𝗟 & 𝗖𝗛𝗔𝗧

➜ Enhance customer satisfaction with top-notch, timely email and live chat responses. I'll make your customers feel welcome and comfortable, encouraging them to ask questions, seek assistance, and engage with your brand confidently.

🤖 𝗖𝗛𝗔𝗧𝗕𝗢𝗧, 𝗭𝗘𝗡𝗗𝗘𝗦𝗞, 𝗟𝗜𝗩𝗘𝗖𝗛𝗔𝗧, 𝗭𝗘𝗡𝗗𝗘𝗦𝗞 𝗔𝗨𝗧𝗢𝗠𝗔𝗧𝗜𝗢𝗡

➜ Boost your LiveChat/Gorgias account to the next level! I’ll manage everything from creating views and writing macros to compiling FAQs, setting up the help center, configuring rules, and automating processes. I will enhance your overall customer experience using LiveChat/Gorgias.

🗂️ 𝗦𝗢𝗣 & 𝗙𝗟𝗢𝗪𝗖𝗛𝗔𝗥𝗧 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗠𝗘𝗡𝗧

➜ I specialize in documenting clear, concise SOPs and designing intuitive flowcharts to streamline processes and enhance productivity. To help optimize workflows and boost the team's performance!

💎 𝗦𝗧𝗢𝗥𝗘/𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧

➜ I simplify processes, improve workflows, and manage daily activities efficiently. I’m skilled at training and managing staff to increase productivity and performance. Plus, I create strategic plans to help businesses achieve their goals and improve overall performance.

⚙️ 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗶𝗻 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 & 𝗧𝗼𝗼𝗹𝘀 (𝗜𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗯𝘂𝘁 𝗡𝗼𝘁 𝗟𝗶𝗺𝗶𝘁𝗲𝗱 𝘁𝗼)

➜ CllickUp, Monday.com, Teamwork Projects, Trello, Asana, Notion, and more.

➜ Shopify, Amazon Seller Center, Walmart Seller Center, eBay Seller Hub, TikTok Seller Center, DSers, Oberlo, CJDropshipping, Shipstation, Ecom Circles, OAGenius, Aura, Ecom Repricer, Keepa, Funnelish, CheckoutChamp, and more.

➜ Zendesk, Gorgias, FreshDesk, HelpScout, LiveChat, ChatBot, Intercom, LiveAgent, ManyChat, Teamwork Desk, Teamwork LiveChat, CallRail, OpenPhone, and more.

➜ Meta Business Suit, Active Campaign, Klaviyo, Calendly, Canva, and more.

➜ Slack, Discord, Whatsapp, Skype, Google Chat, Telegram, Zoom, and more.

➜ Stripe, PayPal, Wise. and more.

𝗧𝗼𝗹𝗱 𝗬𝗼𝘂 𝗜'𝗺 𝘁𝗵𝗲 𝗘𝗫𝗣𝗘𝗥𝗧 𝗬𝗼𝘂'𝗿𝗲 𝗟𝗼𝗼𝗸𝗶𝗻𝗴 𝗙𝗼𝗿!

So what are you waiting for? 𝗖𝗛𝗢𝗢𝗦𝗘 𝗠𝗘! I'm excited to see you taking action and making the best decision in your life 😊

🟢 If you're sold and think we're a good fit

💬 Drop a personalized message and let me know

📞 When would the best time be for a Discovery Call

Talk Soon,

Ben

𝙋.𝙎 𝘿𝙤𝙣'𝙩 𝙡𝙚𝙩 𝙢𝙚 𝙗𝙚 𝙩𝙝𝙚 𝙤𝙣𝙚 𝙩𝙝𝙖𝙩 𝙜𝙤𝙩 𝙖𝙬𝙖𝙮 𝙬𝙞𝙣𝙠

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