Benjamin Onojie Odia

Customer-oriented and results-driven Customer Support Specialist with over 8 years of experience in customer service and IT support, focusing on SaaS solutions. Skilled in SAP ERP, AWS Cloud, and CRM systems, with a strong emphasis on remote problem-solving and customer demand optimization from order to delivery. Known for efficient troubleshooting, process enhancement, and maintaining high customer satisfaction in virtual environments. Fluent in English, conversational in Portuguese, and pursuing a Master's in Creative Industries Management.