Benjamin Muchuiri
Virtual Assistant & Shopify Manager
Nairobi 00200--
Work Experience
Shopify Manager
sensedeals.com - Berlin
March 2016 to Present
As the Shopify manager for this store, my main tasks are:
Social Media management
Product research
Product uploads.
Photo editing
SEO keyword research - based on a specific geographical location
product descriptions editions.
Order fulfillment
Customer support via Zen Desk, Facebook, Instagram, etc.
Content writer/Editor
Your Niche SEO - Mumbai, Maharashtra
July 2014 to March 2019
I am responsible for writing blogs,guides, reviews, and news on various niches.
Real Estate marketer/accounts clerk - Customer Support
Ekistics Realtors - Nairobi
August 2011 to June 2014
• I was responsible for digital marketing and creation of content that sought to market the company's
business.
• Welcoming Clients and answering all their queries.
• Preparing Financial Statements for each of our clients.
Direct sales representative
Barclays Bank Of Kenya
May 2011 to July 2011
Education
Bachelor's in Commerce - Finance & Accounting Option
Catholic university of eastern Africa - Nairobi
2009 to 2014
certificate in education
Nyeri senior school
2004 to 2007
certificate in primary education
Snow view academy
1993 to 2003
Skills
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Content Creation (6 years)
Customer Service (3 years)
Marketing
Social Media Management
SEO
Assessments
Customer Service Skills — Highly Proficient
January 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction.
Full results: https://share.indeedassessments.com/share_assignment/qvhqjlcwksdwlyce
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.