Victor Benjamin
ICT Specialist | Web Developer | Data Analyst |
Graphic Designer | Branding Expert
7 Insurance Crescent, Logun-Logun Isawo Agric,
Ikorodu, Lagos
Portfolio: https://lenobo-nig-ltd.vercel.app
GitHub: https://github.com/GistBen3218
Blog: https://newgistpc.blogspot.com
PROFESSIONAL SUMMARY
Results-oriented Data Analyst and ICT
Professional with over 5 years of experience
in data management, system optimization,
and technical support. Proven track record of
leveraging Excel, SQL, and Power BI to
generate actionable insights and streamline
organizational processes, including
increasing data accessibility by 50% in
previous roles. Adept at designing executive
dashboards and managing large datasets to
drive strategic decision-making. A dedicated
problem-solver based in Ikorodu, committed
to applying technical expertise to improve
operational efficiency within a
manufacturing environment.
---
KEY COMPETENCIES
IT Support & Troubleshooting: Skilled in
hardware repairs, software installation,
network configuration, and system
troubleshooting to minimize downtime and
optimize efficiency.
Data Analysis & Management: Expertise in
data-driven decision-making, using tools
such as Excel, SQL, and Power BI to generate
insights that inform business strategies.
Web Development: Strong background in
developing responsive websites using HTML,
CSS, JavaScript, and content management
systems (WordPress, Blogger).
Software & Hardware Maintenance:
Comprehensive experience in software
updates, debugging, system audits, and
preventive maintenance for enhanced
performance.
Graphic Design & Multimedia Production:
Proficient in Adobe Creative Suite
(Photoshop, Illustrator), Canva, and
CorelDRAW for creating high-quality visual
content.
Software Development & Design: Competent
in software design using Adobe XD and
Figma, focusing on user-friendly interfaces
and seamless functionality.
Project Management: Demonstrated ability
to lead projects from conception to
completion, ensuring timely delivery and
adherence to quality standards.
Technical Training & Documentation: Adept
at creating user manuals, technical guides,
and training materials to enhance end-user
understanding and efficiency.
---
PROFESSIONAL EXPERIENCE
Lenobo - Data Analyst / ICT Specialist
Process Optimization: Leveraged advanced
Excel functions to automate internal
reporting workflows, reducing manual data
entry time and improving data accuracy.
Data Visualization: Designed and maintained
Power BI dashboards to track key
performance indicators (KPIs), providing
leadership with real-time visibility into
project timelines and resource allocation.
System Auditing: Conducted regular system
audits and data cleaning to ensure the
integrity of organizational databases,
minimizing errors in strategic reporting.
Ebonyi State Health Insurance Agency
ICT Specialist & Data Analyst
2022 - 2023
Spearheaded the development of a digital
documentation system that increased data
accessibility and retrieval efficiency by 50%.
Analyzed and managed datasets to optimize
project outcomes, including successfully
enrolling 1,000 beneficiaries in the GSHiP
project.
Implemented robust ICT support protocols,
reducing system downtime by 30% and
increasing overall productivity.
Designed data-driven reports and
dashboards for executive management,
aiding in strategic decision-making.
IT Support Specialist & Paralegal
2017 - 2020
Established a digitized record-keeping
system that reduced retrieval times by 18%,
enhancing client service efficiency.
Conducted regular software and hardware
maintenance, ensuring all systems operated
optimally with minimal downtime.
Coordinated cross-departmental ICT support,
resolving technical issues swiftly to maintain
seamless operations.
Enhanced data security through
implementing advanced cybersecurity
measures and regular system audits.
Forst Eye Clinic, Lagos Nigeria
Expacon Group of Companies
ICT Manager & Multi-Company Coordinator
2021 - 2023
Led IT operations and digital transformation
initiatives for a publishing company,
computer training school, and clinic,
integrating cutting-edge CRM and CMS
platforms.
Developed and maintained the company’s IT
infrastructure, performing regular hardware
repairs, software upgrades, and network
troubleshooting.
Managed a team of ICT professionals,
providing training and mentorship to
enhance technical skills and ensure high
service levels.
Directed the design and development of an
all-in-one company website, improving
online engagement and service accessibility
by 40%.
ONYEBUCHI UKANDU & CO. Barristers &
Solicitors
Business Development Officer (BDO) &
Multimedia Specialist [-]
Spearheaded business growth initiatives,
fostering strategic partnerships and driving
revenue growth.
Developed and implemented effective
marketing strategies, leveraging social media
platforms to enhance brand visibility and
engagement.
Designed and maintained the clinic's website,
ensuring seamless user experience and
optimizing online presence.
Created engaging visual content, utilizing
graphic design skills to promote the clinic's
services and events.
Managed social media accounts, curating and
publishing content to align with the clinic's
brand and messaging.
Collaborated with cross-functional teams to
drive business objectives, providing expertise
in marketing, graphics design, and web
development.
Freelance ICT Consultant
ICT Specialist, Web Developer & Software
Designer
2020 - Present
Designed and launched
newgistpc.blogspot.com, a responsive
content-driven website, managing
end-to-end development, SEO optimization,
and content strategy.
Developed custom web applications and
software solutions tailored to client needs,
using modern web development frameworks
and languages (JavaScript, Python).
Provided expert consultancy on hardware
repairs, software troubleshooting, and
network setup for small to medium-sized
enterprises.
Conducted technical training sessions on
software tools, cybersecurity practices, and
IT management, fostering digital literacy
among clients.
EDUCATION
University of the People
Bachelor of Business Administration
(Ongoing)
2025 - 2029
Akanu Ibiam Federal Polytechnic
National Diploma in Computer Science
2013 - 2016
College Lagos
WAEC | O Level
2011
---
CERTIFICATIONS
British English Language Proficiency
Certified by British Council (CEFR)
Web Development (HTML, CSS, JavaScript)
JavaScript Programming
AWS Cloud Operations
Certified in AWS Cloud Ops by Amazon Inc.
Digital Marketing
Certified in Digital Marketing by Google
Digital Skill Acquisition
Pursuing Advanced IT Certifications
Currently preparing for Cisco (CCNA) and
Microsoft (Azure Fundamentals)
certifications to advance skills in network
management and cloud computing.
---
TECHNICAL SKILLS
Operating Systems: Windows, Linux, macOS
ata Analysis & Management: Proficient in
D
Excel (Data Cleaning, Formulas, and Pivot
Tables) and SQL for basic database queries.
ata Visualization: Intermediate skills in
D
Power BI, with experience designing
interactive reports and dashboards to aid
decision-making.
usiness Reporting: Skilled in using
B
PowerPoint to present technical insights
clearly to management.
I CT & Systems: Strong background in
hardware/software troubleshooting and
systems maintenance to ensure operational
uptime.
rocess Improvement: Proven ability to
P
digitize record-keeping systems and improve
data retrieval efficiency.
---
LANGUAGES
English (Certified Proficiency)
French (Basic)
---
REFERENCES
Available upon request.
