Benjamin Bulanduz

 have 4 years of customer service experience, including 2 years in telco accounts where I supported customers in the USA.

2 years in a medical account assisting patients by qualifying them for genetic testing related to cardiovascular disorders. 

1 year of experience as a Cold Calling Sales Representative, where I successfully converted leads into sales. I effectively communicated with dealerships to inquire about their inventory of affordable cars, both in-stock options and those available for factory orders.

Lastly, I worked as a Customer Support Associate for an E-Commerce account, my role was to assist customers with placing orders and personalizing their holiday cards, managed replacement and refund requests, tracked order progress, and provided updates through phone and email communication.

In addition to my experience, I possess excellent communication skills, both verbal and written, which help me engage consumers and successfully communicate complex information effectively. I am skilled at handling issues, offering customized solutions, and ensuring client happiness through exceptional service.