Benita Neale

Hi, I’m a highly organised and adaptable professional with 7+ years of experience in customer service, admin support, and housing compliance. I currently work in a housing association’s Damp and Mould team, managing complex caseloads, coordinating repairs, liaising with contractors and tenants, and ensuring compliance with regulatory standards. I’ve developed a strong ability to remain calm under pressure, handle sensitive situations with care, and keep everything running smoothly behind the scenes.

I’m skilled in:

• Customer service & email handling
• Admin and operational support
• CRM systems & data entry
• Scheduling, reporting & documentation
• Complaint handling and resolution
• Project coordination and follow-up
• Microsoft Office, Google Workspace, Trello, Slack, and more

What sets me apart is my eye for detail, natural problem-solving ability, and commitment to getting things done efficiently and professionally — without constant supervision. I’m also approachable, tech-savvy, and quick to learn new tools and systems.

If you need someone reliable who can support your team, streamline admin tasks, or provide friendly and responsive customer support — I’d love to connect!