Benilyn Galad Bagaoisan

Benilyn Galad Bagaoisan

$3/hr
Customer Service Representative/voice and non voice
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Batac City, Ilocos Norte, Philippines
Experience:
2 years
BAGAOISAN, BENILYN G. Mobile No: - Email:- Career Objective • To get a job that will help me obtain a strong analytical and organizational skills and be part of a dedicated team in a professional and organization and accept challenging positions which encourages growth. Key Strength and Skills • • • • • Hardworking, detail-oriented, able to multi-task and disciplined Good interpersonal skills with coworkers Oriented in MS Office and MS Excel Has experience using the SAP and SAGE applications Conversant to English and Filipino Language Educational Attainment Philippine School of Business Administration Bachelor of Science in Accountancy- Award/s Received Deans lister • 1st semester A.Y- • 2nd semester A.Y- Work experience ALVEO Land Finance Intern l April 2019 - June 2019 • Assisted the company to input data on the SAP software. I was incharge on Data entry for accounts receivable and payable. On the last few weeks of my internship, I was given a bigger role which is to do a Bank reconciliation. Hordex Enterprises Part time encoder I November 2019 - December 2019 • My role on this job is to transfer data from the books of the Company which is extracted from the previous accounting software they use which is Peachtree to Sage and to make sure the amounts are correct and will end on a balanced statement. IBEX Global Philippines Customer Service Representative I October 2020 – February 2021 • My responsibility on this position is to assist client with their packages like, resolving delayed, missing or misdelivered items through calls. Because I was employed during peak season, my position gave me extensive experience in resolving customer issues and providing excellent customer service. HQ Systems Corporation Customer Service Representative I March 2021 – Present • Working on this company helped me develop my skills through interacting with clients by assisting them with any concerns regarding their orders. I am the first point of contact for the company's customers and I also introduce possible clients to our services. Additionally, I communicate with the website's writers to relay important information from the clients and vice versa. Overall, my main duty is to converse with both parties in order to make sure that both project instructions and company policies are being followed, which is accomplished through website tickets, emails, chats, and calls.
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