Benedita Micheal

Micheal Benedita Contact Information: - Address: Crush Rock, Mpapa, Abuja - Phone:- - Email:-Summary Dedicated and detail-oriented professional with experience in customer service and collection. Proficient in Microsoft Office Suite and Google Workspace. Possesses excellent communication and problem-solving skills, with a strong ability to work in a fast-paced environment. Work Experience Customer Service Representative Madam Humble Limited -) - Responded to customer inquiries and resolved issues in a timely manner - Provided excellent customer service and ensured customer satisfaction - Developed strong communication and problem-solving skills Collection Specialist FAIR MONEY Microfinance Bank -) - Managed and resolved customer debt issues - Utilized negotiation and problem-solving skills to achieve desired outcomes - Maintained accurate records and reports Education - Bachelor's Degree in Philosophy, University of Uyo -) - IT Certificate (2024) -NYSC discharge certificates(2024) Skills - Excellent customer service and communication skills - Strong problem-solving and negotiation skills - Ability to work in a fast-paced environment - Proficient in Microsoft Office Suite (Word, Excel) and Google Workspace (Docs, Sheets, Drive) - Data entry skills - Ability to multitask and work under pressure Language Skill - English (Fluent) References Available upon request.