Benedicust Nodado

Hello! It's a pleasure to connect with you. My name is Benie, and I'm excited about the possibility of being your virtual assistant.

Allow me to elaborate on how my skills and experience can benefit you. I bring a strong foundation of over two years in Customer Service, including more than a year as a Tier 2 representative, where I honed my abilities in direct client communication, weekly data reporting, order-taking and processing, invoice management, escalation management, project coordination, review handling, and schedule management. I took the initiative to establish the Standard Operating Procedure for customer interactions within the Customer Care Team. My experience includes successfully navigating challenging conversations with dissatisfied customers. Additionally, I have experience managing photographer accounts using company databases.

Beyond my core Customer Service expertise, I possess adaptable skills in graphic design basics, product uploading and maintenance, and technical troubleshooting. As a fast learner with a genuine interest in expanding my knowledge, I am confident in my ability to adapt to new tasks and technologies quickly. Furthermore, my attendance and certification in a Management Dynamics seminar underscore my commitment to professional growth.

I am reliable, highly organized, and detail-oriented, and I am eager to leverage my skills to support your needs effectively.

Please feel free to message so we can discuss further.