BENEDICTA DANKWA MANKATA
Koforidua, Ghana | -/-|-http://www.linkedin.com/in/benedictamankata| https://github.com/mancatha
PROFILE SUMMARY
Motivated (Junior) Data Analyst with a strong data science and analytics foundation, seeking to leverage proven
data modelling, statistical analysis, and machine learning skills to drive business insights and strategic decisionmaking. Passionate about transforming complex data into actionable insights and developing user-friendly,
interactive data visualizations. With a track record of leading projects that enhance predictive accuracy processes
by 40%, I am committed to continuous learning and maintaining high-quality analytical standards.
WORK EXPERIENCE
Koforidua Technical University
Koforidua
Data Analyst and Teaching Assistant
Oct 2022 – Date
Administrative Responsibilities:
• Orchestrated weekly student meetings with precision, enhancing communication efficiency by 25% and ensuring
90% of sessions started on time through meticulous scheduling and follow-up reminders. Assessed and reviewed
students' work, providing constructive feedback and support.
• Created the Koforidua Business Incubator, fostering innovation and entrepreneurship within the university.
Successfully supported over 9 startups, and secured 200,000 in funding for the project.
• Entered and managed student results data, ensuring accuracy and completeness, which improved data processing
efficiency by 40%.
Research and Project Responsibilities:
• Conducted on-need assessments and market research on Micro, Small, and Medium Enterprises (MSMEs),
analysing data from over 100 MSMEs, which provided actionable insights that influenced policy recommendations
and strategic initiatives.
•
Executed digital technology adoption studies in the Eastern Region, identifying trends and opportunities
for tech integration, which led to a 20% increase in technology adoption among local businesses.
•
Manage data analysis on the impact of Green Supply Chain Management (GSCM) on organizational
performance in Ghana, leveraging insights from over 100 respondents to shape policy recommendations
and drive strategic sustainability initiatives.
Rx Health System
Data Analyst Intern
Accra
May 2024 – August 2024
•
Developed and maintained Power BI dashboards to visualize core insurance metrics, including Monthly Recurring
Revenue, claim details, and types of insurance. This initiative saved 10 hours of manual reporting work per week
and enhanced decision-making processes.
•
Wrote and optimized SQL queries to retrieve and analyze data from over 1 million records, reducing
query run times by 30% and increasing the accuracy of data extraction for reporting and analysis
purposes, which improved reporting efficiency by 25%.
Professional Development Projects, Azubi Africa Professional Course
Accra
Data Analyst Projects
Feb 2023-Feb 2024
Classification Project: Customer Churn Prediction
• Led a project with a term of 3 to predict customer churn, analysing key indicators using classification algorithms
such as Random Forest, Decision Tree, AdaBoost, and Gradient Boosting.
• Developed predictive models with Python, utilizing libraries like Scikit-learn and Pandas. Achieved an accuracy
rate of 85% in predicting churn.
• Implemented an interactive dashboard using Power BI, enabling stakeholders to gain insights and make informed
decisions on customer retention strategies, which upgraded retention rates by 15%.
•
Regression Project: Sales Forecasting
Undertook comprehensive regression analysis to predict store sales, examining the impact of economic indicators,
seasonal trends, marketing efforts, and competitive influences.
•
Utilized time series forecasting techniques to predict unit sales accurately across various stores, achieving a
prediction accuracy of 90%.
•
Employed statistical modelling and machine learning algorithms such as Random Forest Regressor, Decision Tree
Regressor, AR Model, SARIMA, and ARIMA to optimize sales forecasting accuracy.
•
Collaborated with team members to interpret data results and provide actionable insights for strategic decision
making, resulting in a 10% increase in sales.
Deployment Process: Streamlit and Gradio Web Application
•
Led the deployment process for data analysis and machine learning projects, ensuring practical usability of analysis
results and predictive models.
•
Formulated web applications using Streamlit and Gradio, providing an interactive and user-friendly interface for
data exploration and model deployment, which increased user engagement by 25%.
•
Collaborated with cross-functional teams to integrate Streamlit and Gradio frameworks seamlessly into project
workflows, enhancing the accessibility and usability of deployed models.
National Service: Koforidua Regional Hospital
Position: Information Technology Personnel
Koforidua
Sep 2019-Aug 2020
•
Managed the hospital information system, ensuring data accuracy and accessibility for medical staff, thereby
improving patient care by 15%.
•
Optimized network performance by proficiently managing network cables, reducing downtime by 20%, and
ensuring smooth and efficient connectivity.
•
Performed hardware troubleshooting, resolving 80% of technical issues promptly to maintain operational
efficiency.
•
Conducted software troubleshooting, ensuring all hospital applications and systems functioned seamlessly,
supporting the hospital's daily operations.
Internship: Volta River Authority
Akosombo
Position: Information Technology Personnel
June 2018- Sep 2018
•
Supervised the company’s Electronic Document Management Record System, organizing and securing
information, which perfected document retrieval efficiency by 30%.
•
Performed hardware troubleshooting, addressing technical issues to ensure uninterrupted company operations.
•
Installed and configured software, supporting various departments' needs and enhancing overall productivity by
20%.
•
Revamped the registry information system by integrating advanced data validation techniques, ensuring 99%
accuracy and accessibility, thus facilitating faster administrative processes and more informed decision making
across departments.
EDUCATION
PROFESSIONAL COURSE
DATA ANALYST
2024
Azubi Africa
Accra
Feb 2023- Feb 2024
BSc Information Technology
Technology University College
Koforidua Ghana
Oct 2020-Dec 2023
HND Computer Science
Koforidua Technical University
Koforidua
2016 - Jul 2019
LEADERSHIP POSITION
Financial Chairman
The Apostolic Church Ghana Abotanso Assembly
2023- date
Assistant class rep
Koforidua Technical School
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CERTIFICATION
Data Analyst Professional
ADDITIONAL
Technical Skills: Python, Scikit-learn, Pandas, Excel, SQL, Power BI, Gradio and Streamlit Languages:
Fluent in English
