BENEDICTA EZE
Abuja, Nigeria | - |-
LinkedIn: http://linkedin.com/in/ezea1benedicta | Portfolio:
https://benedictaezeva.my.canva.site
Professional Summary
Highly skilled Virtual Assistant with over 3 years of experience providing
administrative and operational support to entrepreneurs, small businesses, and
growing teams. Adept at managing calendars, coordinating meetings, processing
invoices, and handling client communications with professionalism and efficiency.
Proficient in Google Workspace, Canva, CRM systems, and project management tools.
Known for delivering high-quality work under pressure, maintaining confidentiality,
and ensuring smooth day-to-day operations in dynamic remote environments.
Professional Experience
Virtual Assistant | Appointment Setter | Clean with Tevin
Remote (USA) | Sep 2024 – Present
- Managed executive schedules, coordinated meetings, and organized emails.
- Oversaw client communication, appointment setting, and follow-ups.
- Created and managed invoices, quotes, and documentation.
- Supported outreach via email and social media to boost engagement.
Virtual Assistant | Efficient Admin Support
Freelance | Mar 2021 – Jun 2024
- Supported recruitment efforts by managing job postings and tracking applicants.
- Maintained company playbooks, SOPs, and internal documentation.
- Scheduled social content and handled client-facing support.
- Provided CRM updates, data entry, and research assistance.
Message Sending Specialist | Cityscape Properties LTD
Remote (UK) | Dec 2024 – Feb 2025
- Sent up to 500 messages daily to improve client engagement.
- Managed communication logs and ensured accurate delivery.
- Leveraged online tools to optimize outreach and reporting.
Front Office Intern | Pataya Golden Suites (SIWES)
Abuja, Nigeria | 10 Weeks
- Handled check-ins, bookings, and guest service tasks.
- Maintained documentation and data entry for guest info.
- Delivered professional hospitality services.
Education & Certifications
Bachelor of Science in Public Health (In Progress)
Expected Start: 2025
National Diploma in Hospitality Management
Dorben Polytechnic, Abuja | 2021 – 2023
West African Senior School Certificate (WASSCE)
First Kingdom Kids | Completed 2019
Virtual Assistant Training – ALX (Completed)
Working as a Virtual Assistant – Alison (Completed)
First Aid Training – Certified
Key Skills
- Administrative Support: Calendar management, meeting coordination, document handling
- Social Media Management: Content creation, Canva, scheduling, engagement
- Customer Service: Email handling, client communication, appointment setting
- Project Coordination: SOP development, CRM updates, multitasking
- Tools: Google Workspace, Microsoft Office, Slack, Asana, Zoom, FollowUpBoss, Canva,
CapCut
- Data Entry & Reporting: CRM maintenance, outreach tracking, analysis