Contact
Nairobi, Kenya
- (Mobile)-
www.linkedin.com/in/cbmwaura
(LinkedIn)
Top Skills
Technical Documentation
End-user manuals
Analytical Skills
Benedict Mwaura
Technical Writer
Nairobi County, Kenya
Summary
Innovative technical writer with years of experience writing on
different STEM subjects. I am detail oriented and committed to
ensuring content accuracy, relevance and conformance to specific
industry standards. A quick learner with a keen desire for new
knowledge and exciting challenges.
Languages
Swahili (Professional Working)
English (Full Professional)
Experience
Self Employed
Technical Writer
January 2015 - Present (8 years)
Nairobi
Researches and authors technical documentation on various subjects such as
medicine, computer technologies, engineering, and other STEM disciplines.
Updates existing documentation on a variety of technical subjects
Adheres to and updates in-house style guides.
Creates and builds out user assistance infrastructure, including how-to
sections, FAQs, and Help sections.
Updates, edits, and proofreads written materials such as product manuals,
end-user manuals, how-to guides, and FAQs.
Works closely with subject matter experts, engineers, developers, and product
marketing teams.
Monitors analytics on usage of online product training materials as well as
those embedded within the product.
Collects user data to determine areas of documentation that need revision and
updating.
May serve on quality design, product development, or user experience teams.
Writes explanations of care interventions that are understandable for patients,
families, and medical personnel at all levels of expertise (medical writing).
Works with scientists and researchers to draft grant proposals and write
articles for non-specialist readers.
Paramo Group, Inc
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Freelance Technical Writer
May 2013 - September 2014 (1 year 5 months)
Authored articles on vehicles specifications, models and generally everything I
was assigned to write about cars.
Kenya School of Government, eLearning and Development Institute
(eLDi)
IT Support Intern
February 2009 - August 2011 (2 years 7 months)
Embu
Assisted in Network and Systems Maintenance, Monitoring and
Troubleshooting.
Provided technical IT support for end users.
Website Design, Administration, and Maintenance.
Setting up necessary technical infrastructure for conferences i.e. PA systems,
Wireless networks, and presentation systems (projectors, screens etc.).
Education
Multimedia University of Kenya
Bachelor of Science (B.Sc.), Computer Technology ยท (2011 - 2014)
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