Benedette Nkechi Nwobodo

Welcome to my tech-powered world—where efficiency meets empathy. I’m Nkechi, a Customer Support and Ticketing Specialist dedicated to helping founders, executives, and growing teams thrive by taking the weight of everyday operations off their shoulders.

With a strong background in customer support, I’ve mastered the use of ticketing systems like Freshdesk, Zendesk, and HubSpot to ensure every customer receives timely, thoughtful, and human support. Whether it’s answering inquiries via email, phone, or chat, or resolving complaints with care, I focus on building relationships—not just solving problems. I strive to maintain high customer satisfaction, retain loyal clients, and create memorable service experiences that bring people back.

As an Executive Virtual Assistant, I support busy professionals with seamless email and calendar management, scheduling through tools like Calendly and Picktime, and handling administrative tasks with precision. My goal is to help you stay one step ahead by keeping everything behind the scenes running smoothly.

I also specialize in lead generation and appointment setting, using powerful tools like Apollo.io and GoHighLevel to automate your outreach and follow-ups. This means more qualified leads, less manual effort, and a better client conversion rate for your business.

Beyond support, I assist startups and small businesses in establishing or improving their online presence. From building simple, elegant websites to setting up workflow automations with Zapier, I make tech work for you, not the other way around.

At the heart of everything I do is the belief that great support is proactive, personalized, and strategic. Whether I’m managing your customer tickets, optimizing your daily schedule, or streamlining your sales funnel, I’m here to make your business operations easier, smarter, and more productive.

Let’s make your systems smarter and your workload lighter—so you can focus on what truly matters: growing your business.