Bendu F. Ohale
- •-• www.linkedin.com/in/bendu-ohale
WORK EXPERIENCE
CustomerCamp
Toronto, Canada
Community Manager and Social Media Virtual Assistant
06/2023- Date
• Composing clear emails, newsletters, landing pages, and blog posts
• Utilization of content management systems (WordPress, Kajabi) to prepare wellstructured drafts for publications.
• Schedule meetings and manage daily calendar.
• Email management.
• Manage social media platforms by responding to comments, addressing questions and
DMs, etc.
• Conduct online research and analyze data.
• Assist in documenting repetitive processes for efficiency and reference.
• Schedule social media posts.
INK
SEO Content Writer
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Austin Texas, USA
05/2022- 04/2023
Wrote and published high-performing SEO-optimized content, resulting in increased
organic traffic by over 620%.
Seamlessly incorporated keywords and keyword variations into content to enhance
visibility and organic traffic.
Conducted thorough research on diverse topics, ensuring factual accuracy and
alignment with readers' search intent.
Collaborated with the SEO team to incorporate feedback and implemented SEO best
practices into content.
Followed linking guidelines, and strategically incorporated internal and external links
for improved user experience.
Diamond Bank PLC
Lagos, Nigeria
Technical Writer, Financial Services Marketing
01/2014- 03/2019
• Crafted in-depth product descriptions and service guides, highlighting the features,
benefits, and applications of offerings.
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Co-authored step-by-step troubleshooting guides and articles that effectively addressed
common issues faced by customers, offering practical solutions and empowering them
to resolve problems independently.
Ensured a friendly and approachable tone in all written content, while maintaining
consistency with the company's brand voice.
Collaborated with the design team to incorporate relevant visuals such as images and
infographics into the content to improve overall engagement.
PROFESSIONAL SKILLS
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SEO Knowledge: Ahrefs, SEMrush, Google Analytics, On-Page SEO techniques
Research Skills: JSTOR, Google Scholar, Google Forms, SurveyMonkey
Social Media Management: Agorapulse, Buffer, Sprout Social, Hootsuite
Content Planning & Organization: Trello, Asana, ClickUp
Editing & Proofreading: Grammarly, Hemingway Editor
Knowledge of Content Management Systems: WordPress, Wix, Kajabi
Basic HTML & Graphic Design Skills: Canva, Adobe Illustrator
EDUCATION & CERTIFICATIONS
The University of Nigeria
B.Sc. Economics, Second Class Upper division
Enugu, Nigeria
2010
HubSpot Inbound Marketing
2022
Content Marketing Certification - Smart Blogger
2022
Google Fundamentals of Digital Marketing
2022
HubSpot Content Marketing Certification
2023
Email Marketing Certification - Smart Blogger
2023
The Authority Site System (TASS)
2023
AWARDS AND HONORS
INK
Writer’s Spotlight Honor
Upwork
Top Rated Plus (100% Job Success with over 2,000 work hours)
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