Ben Gumo

Bernard O. Gumo P.O. Box 462, Matunda | Phone: -, - Email:- Professional Summary Versatile and accomplished remote professional with over a decade of experience in content creation, writing, public relations, social media management, and online training. Adept at managing cross-functional projects in virtual environments, delivering impactful communication strategies, and driving audience engagement. Skilled in collaborating with diverse teams across time zones, ensuring exceptional results and client satisfaction. Core Competencies      Remote Collaboration: Skilled in leveraging digital tools to foster teamwork and execute projects seamlessly in virtual environments. Content Creation & Strategy: Expertise in crafting compelling content tailored to diverse audiences, enhancing brand visibility and engagement. Social Media Management: Proven ability to design, implement, and optimize multiplatform campaigns, driving organic growth and audience interaction. Public Relations: Adept at developing and executing PR strategies, securing media placements, and managing stakeholder communications. Online Training: Extensive experience in designing and facilitating virtual training sessions to empower teams and foster professional development. Professional Experience HRD Ingenuity – Remote Team Co-Facilitator and Shared Services | Jan 2020 – Present    Designed and conducted virtual training sessions to upskill teams across various functions. Collaborated with stakeholders remotely to identify training gaps and develop tailored content. Managed outsourced partners and ensured retention objectives were achieved through virtual strategies.  Developed and implemented remote-friendly training policies, streamlining onboarding processes. Integrated Capital Solutions – Remote Team Lead Training and Shared Services | Sept 2016 – Dec 2019     Conducted remote needs assessments to identify training opportunities for globally dispersed teams. Created engaging digital training content and monitored effectiveness through virtual feedback systems. Managed team resources and staffing virtually, ensuring alignment with project goals and timelines. Enhanced remote customer retention strategies through data-driven insights and virtual support. Global Media and Vallarica Enterprises – Remote Media Officer and System-Unit Manager | Jan 2015 – Aug 2016     Led social media campaigns to increase engagement and drive traffic to online platforms. Oversaw remote content creation teams, ensuring timely delivery of high-quality materials. Analyzed customer feedback to refine digital strategies and enhance online brand presence. Reported on key performance metrics, optimizing virtual customer management strategies. Ghetto Radio Ltd. – Remote Head of Radio | Nov 2010 – Nov 2014    Directed remote production teams, ensuring seamless broadcast operations and compliance. Designed and implemented virtual workflows for efficient content creation and distribution. Led community engagement initiatives, amplifying reach through online platforms. Radio Umoja Ltd. – Remote Business Editor/Reporter/News Anchor | May 2008 – Nov 2009    Created engaging written and audio content for online distribution. Conducted live virtual interviews and reported on breaking news. Produced in-depth feature stories, leveraging remote research tools. Education Kenya College of Communication Technology Diploma in Mass Communication | Jan 2005 – Dec 2007 Technical Proficiency    Tools: Microsoft Office Suite, SAP, PerPay, Hootsuite, Canva, WordPress Platforms: Zoom, Microsoft Teams, Google Workspace, Slack, Trello Social Media: Facebook, Instagram, Twitter, LinkedIn, YouTube Referees Available upon request