Ben Albert Reyes

Ben Albert C. Reyes Mobile#- Landline#:-- OBJECTIVE:  To obtain a full time position in a multinational company and to grow while meeting the corporations goal. PERSONAL SKILLS/STRENGTHS            Polite, Courteous and assertive. Sourcing and Recruiting Interviewing and Hiring Telephone Skills Persuasion and Negotiation Multitasking Energetic and enthusiastic to learn. Strong written and verbal communication skills in English with effective listening and questioning skills. Ability to work independent or as part of a team. Computer literate (MS Word, Excel, Power point, Internet, etc) Maintain critical thinking skills essential to providing competent work output. Personable with a positive attitude Experience Branders.com Customer Service - April 2017 - Present As a distributor of promotional items in a Business to Business work of nature, I help Branders.com at the Back Office department in collecting payments for orders and entering potential sales orders for current and new customers. I also coordinate with the production team and shipping department to further provide the customers more information to what state their orders are currently at. PSG Global Solutions – Sep 2016 –April 2017 Talent Acquisition/Senior Recruiter As a Talent Acquisition Specialist, I develop and implement recruiting strategies to attract, source, qualify, interview and present active and passive candidates to hiring managers and client partners. I engage in a routine of recruiting activities which include but are not limited to: Sourcing resumes on all assigned jobs using job boards, networking sites, referrals, etc. to find highquality candidates whose skills, qualifications and personality best match the job description specified by the client. Utilizing knowledge of multiple sources to develop and execute efficient and cost effective recruiting strategies for sourcing qualified candidates Pre-screening and interviewing candidates and applying selection criteria and using of behavioural interview techniques Coordinating the interview and hiring process to include: interview scheduling, background checks, reference checks, and offer letters Preparing documentation related to potential leads and candidate assessments; utilizing and maintaining related files and systems for tracking, analysis, and reporting purposes Convergys Aug 2013 – Sep 2016 Senior Customer Service Specialist Time Warner Cable -Answered phone calls from customers to assist them with billing,(adjusting, explaining, prorating, etc) provided technical support for their cable and order entry. Liberty Medical Supply - Back Office that handles Insurance Verification for patients checking on their insurance plan to see if the medical equipments that they need are covered by the provider. Anthem (BlueCross BlueShield) -Answered phone calls to insurance providers to see if a certain procedure, equipment, therapy is covered by their insurance plan. Educational Background Qualification Institute Bachelors/College Degree University of Cagayan Valley - Major Public Administration I hereby certify that the above information is true and correct to the best of my knowledge and belief.