Bello Sekinat Yetunde

BELLO SEKINAT YETUNDE ADMINISTRATIVE VIRTUAL ASSISTANT Email:-Phone: - LinkedIn:https://www.linkedin.com/in/sekinatyetunde Professional Summary Proactive and detail-oriented Administrative Virtual Assistant with strong expertise in email and calendar management, document organization, and administrative support. Adept at optimizing processes to enhance productivity and ensure seamless operations. Demonstrates exceptional problem-solving skills and the ability to work independently in dynamic environments. Work Experience Executive Virtual Assistant Almumtech Services (CEO) October 2024 – Present ● Managed daily email correspondence, reducing response time and improving client satisfaction. ● Scheduled and organized over 20 appointments weekly, resulting in increase in team productivity by aligning meetings and deadlines with priorities. ● Provided administrative support across multiple projects, delivering documentation with 98% accuracy, and reducing project preparation time by. Customer Support Representative Kay Global Company January 2024 – October 2024 ● Documented and tracked customer feedback, identifying common issues and implementing solutions that reduced recurring support tickets by 20%. ● Managed daily support tickets, decreasing response times and maintaining high customer satisfaction scores. Skills Administrative Skills: Calendar and email management, documentation, and proactive problem-solving. Technical Proficiency: Microsoft Office Suite (Excel, Word, Outlook), Google Workspace. Communication: Strong written and verbal communication, with a focus on professionalism and empathy. Time Management: Exceptional multitasking and organizational abilities to meet deadlines efficiently. Adaptability: Capable of working independently in dynamic and fast-paced environments. Education and Certifications Bachelor of Science in Biology Education Obafemi Awolowo University Virtual Assistant Training ALX Africa Core Competencies Email Management: Monitor, organize, and respond to emails, ensuring efficient communication and task delegation. Document Organization: Maintain and organize digital files for easy accessibility and operational efficiency. Administrative Support: Assist with scheduling meetings, preparing reports, and supporting team initiatives. Problem-Solving: Identify challenges and implement solutions to streamline processes and enhance productivity.