Belen Garrido

Belen Garrido Santo Domingo, Dominican Republic | www.linkedin.com/in/belen-garrido Experience Team Follow-Up, Remote December 2020 - Present Part-time Appointment Setter ● Arrange appointments with leads on behalf of clients' agents via phone, text, and email utilizing the GoHighLevel platform. Cascadia Behavioral Healthcare, Portland, OR October 2020 - August 2021 Residential Counselor II ● Developed and facilitated over fifteen individual and group therapy activities and skills training sessions for groups up to seven clients ● Assessed weekly the treatment and resource needs of two clients and coordinated efforts with staff to meet their needs ● Documented electronic medical records regarding the treatment assessment, daily activities, and monthly progress reports of clients ● Promoted client-centered, strengths-based, empathetic care when assisting clients in achieving individual and program goals ● Prevented escalation of crisis situations and neutralized crisis situations in progress. ● Performed administrative tasks such as answering phone calls, scheduling appointments and relaying appropriate verbal and written information to staff members, clients, and community partners Benton and Linn Counties Extension Services, Corvallis, OR January 2020 - September 2020 Research Assistant and SNAP-Ed Intern ● Collected, compiled, and coded qualitative data for research on obesity prevention among Latino families in the Garfield area ● Completed contact list of over fifteen community stakeholders and followed with cold-calling, emailing, or texting them to confirm their participation in the main community conversation event ● Transcribed and translated to Spanish six videos of the Food Hero’s Gardening at Home Youtube series ● Crafted and adapted sixty Facebook posts and infographics for Spanish-speaking audiences on nutrition and gardening University Housing & Dining Services at OSU, Corvallis, OR June 2019 - June 2020 Food Service Worker ● Operated cashier register and provided exceptional customer service to diverse groups of up to 200 people ● Resolved customer concerns and provided information about products, policies, and procedures promptly ● Calculated total payments and reconciled those with total sales ● Prepared more than 100 dishes while adhering to safety and regulatory standards and ensured 100% safety of food OSU Wellness Agents Program, Corvallis, OR September 2019 - June 2020 Peer Leader ● Co-created and facilitated with six other members a pilot workshop for strengthening team dynamics and rapport in groups ● Co-interviewed a trauma expert about trauma and coping during the COVID-19 pandemic for a week-long event segment OSU Human Services Resource Center, Corvallis, OR November 2019 - December 2019 Intern - SNAP Outreach and Food Pantry ● Conducted SNAP application workshops that helped fifteen undergraduate students to complete their applications and prepare them for their DHS interviews, which increased the program's outreach efforts by 15- 20 percent Community Involvement Habitat for Humanity El Salvador, San Salvador, El Salvador August 2018 - September 2018 ● Wrote one report in Spanish explaining the relationship between health issues and the housing deficit in El Salvador ● Recruited more than twenty-five volunteers in career fairs at two universities and assisted with setting up tabling equipment Leadership OSU Student Public Health Association - Social Media Coordinator, Corvallis OR May 2019 - December 2019 ● Developed and promoted events on Canvas, Instagram, and Facebook about upcoming events and volunteer opportunities Education ● Oregon State University, Bachelor of Science in Public Health - Health Promotion & Health Behavior;- ○ GPA: 3.82 ● ● ● Computer: Advanced in Microsoft Word and Powerpoint; proficient in Microsoft Excel and NVivo software Language: Native Spanish Speaker and proficient in English Certificate: Udemy, Must-Have Skills (Training) for Virtual Assistant, verify here, 2021 Skills and Certificates