Belaabbas Atmane

ATMANE BELAABBAS Mobile :- E-mail :- Costumer Service EDUCATION Date Institution Degree - ETF Duale EMEP Flight Attendant Repair Technician PROFESSIONAL EXPERIENCE 2016 – 2019 Casablanca SITEL GROUP , MONEYGRAM INTERNATIONAL COSTUMER SERVICE Anti-fraud Department, conduct telephone interviews in English or French or Arabic with suspected fraudsters in order to know and collect as much information as possible for the reasons of sending and receiving money; follow and strictly apply the procedures and rules of Moneygram; inform the customers about the product and the related money transfer operations sorted by country. 2015 – 2015 Casablanca AIR France COMPAGNY Commercial operating agent Receive passengers; collect customers’ feedback about services; help Air France passengers with baggage from check-in to boarding steps. - Casablanca B2S, VIRGIN MOBILE Costumer service Process imput telephone calls; inform about the subscriber package, loyalty point, inform about the new range available on the market (latest smartphones), technical assistance for changing SIM cards, or other requests - OUTSOURCIA , PIXMANIA Costumer service Receiving customers, ordering follow-up, after-sales service for Pixmania Products, order taking; advising, booking. - ACCOLADE , KARAVEL Customer Service for Karavel e-commerce travel agency, Paris. Customer reception, information about the flights and the travel, booking flights. - PHONE GROUP , ORANGE Technical support Assit the customers with Internet related troubles. SOFT SKILLS Word Excel Powerpoint LANGUAGES French English Arabic Casablanca Salesforce