Begum Daud

BEGUM NAZWA M. DAUD Davao City, Philippines Email:-Portfolio: www.blueboxfoto.wixsite.com/iamyeng/portfolio Summary An exceptional Executive Assistant with a proven track record of over 10 years, adept at delivering comprehensive and meticulous administrative support. Eager to embark on a new journey with a dynamic company that values top-notch secretarial expertise, computer proficiency, and outstanding customer service skills. Ready to harness my abilities to their fullest potential and contribute significantly to the success of your esteemed organization. Key Qualifications Adept Paralegal and Executive Assistant with over 10 years of experience. 3 years in talent acquisition and sourcing top talent from diverse backgrounds and industries. 5 years as a customer advocate delivering exceptional customer service. Highly experienced in rental property management, overseeing 500+ units and tenants. Organized & streamlined office operations and processes with automation. Proficient in crafting legal documents and conducting meticulous legal research. Experienced in SEO & digital marketing, optimizing websites and managing campaigns for 3 years. Well-versed in Alaska's divorce and family law, estate planning, wills, and trust, providing valuable legal insights and support. Work Experience Senior Property Management Associate IAG, LLC – Encino, CA • • • • • • • • • • • • • Prepare lease contracts, renewals, correspondence, and notices Manage tenant move-in/move-out processes Collect rent and manage late fees Address maintenance requests and coordinate with vendors Assist with property inspections and ensure adherence to safety regulations Generate reports for property owners or superiors Track income expenses and oversee accounts payable and receivable Draft management contracts using C.A.R. forms (commercial & residential) Negotiate contract terms with property owners Filing homeowners or renters insurance claims Stay up-to-date on fair housing laws and regulations Liaise with other departments (e.g., maintenance, accounting) Train and mentor junior property management staff Digital Marketing Specialist (Project Based) Trailblaze Marketing, Rhode Island • • April 2023– April 2024 May 2022 – May 2023 Monitor, manage, set up, and optimize Google ads and Meta ads campaigns. Conduct reporting and analysis on campaign performance, with a focus on optimization. • • • • • • • Implement SEO strategies including keyword analysis, mapping, meta copy optimization, and onpage implementation. Create engaging content for blogs and website pages. Run basic reports on various digital marketing platforms to track key performance metrics. Update and manage Studio dashboards for monitoring and reporting purposes. Conduct in-depth reporting and analysis on campaign performance metrics such as CTR, CPC, and conversion rates, with a strong focus on optimization strategies. Develop and publish engaging and SEO-friendly content for blogs and website pages to attract and retain target audience engagement. Collaborate with cross-functional teams, including Digital Media Manager and content creators, to align digital marketing strategies with overall business goals and objectives. Property Management Tenant Coordinator (Part Time) Hartland Management, LLC – Lancaster, CA • • • • • • • • • • • • Prepare lease contracts, renewals, correspondence, and notices Assist lawyers and provide necessary documents for eviction Coordinate with tenants on rent, work requests, and maintenance issues Assist in processing tax, insurance, rent, and other billings to tenants. Maintain tenants’ database and property directory for new owners Process and file annual rental registrations and renewals with the city Filing homeowners or renters insurance claims Assist and support customers regarding property dealings. Ensure tenant problems and concerns have been addressed by other members of the team Code invoices, set up vendors, and process accounts payable in the accounting system Resolve any vendor calls or issues regarding payment of invoices Performs miscellaneous projects and completes various tasks as requested by management Executive Assistant (Part Time) Silvaco Tech Company - Silicon Valley, CA • • • • • • • • • • January 2017 – October 2022 Extensive calendar and diary management Managing email inbox and sending responses Coordinating schedules, meetings, and appointments Arranging travel and booking accommodations Providing general administrative support Preparing memos, letters, invoices, billing statements, and other financial documents Liaising with clients, colleagues and other EAs Write reports and investment plans Arranging dinners, social events and public appearances Research, transcription, translations, reports, etc. Paralegal | Legal Assistant MK Wyatt Law Offices – Anchorage, AK • • • • • • November 2020– April 2022 August 2012 – December 2016 Provide high-level secretarial and administrative support to four attorneys Draft discoveries, disclosures, exhibits, pleadings, motions, and assist with trial preparation Conduct legal research and collate information for family law and estate planning cases. Proofread and revise legal documents related to family law, wills, trusts, and estate planning Manage calendars of court dates, meetings, and appointments, and arrange travels Transcribe voice mail messages, notes, and minutes from meetings • • • • Handle emails and client records, ensuring confidentiality and sensitivity Maintain time records and track hours for billing purposes. Assist with billing, invoice processing, and expense management Manage social media and create compelling content and marketing materials Staffing Manager (Part-Time) Virtual Assistant Gurus - California • • • • August 2011 – August 2012 Responsible for managing company job application channels, seeking out new talent, screening applicants, interviewing candidates and hiring new employees. Create daily reports of tickets, complaints, and issues received and escalated. Perform a d m i n i s t ra t i v e duties s u c h as b u t not l i m i t e d to writing and disseminating j o b descriptions, filling out hiring paperwork, keeping accurate records of all applicants and new hires, as well as creating training materials. Assist with bookkeeping and Payroll. Paralegal | Legal Assistant Pasquil, Sevilla, Magulta & Garde Law Offices Davao City, Philippines • • • • • • • • • February 2001 to December 2011 Provide support to lawyers both in civil and criminal cases Perform, compile, and conduct case research via LexLibris and law library databases Draft motions, pleadings and rename files File documents in court and follow up on cases Draft correspondence and prepare legal documentation and memos Take telephone calls and furnish information or requests Schedule staff meeting and appointments Arrange interviews with clients and keep records of commitments Manage attorneys’ calendars and provide them with regular reminders Skills and Capabilities • • • • • • Ability to work well under moderate supervision Adept at drafting routine motions and legal memos Good organizational and research skills Meticulous and deadline oriented Competent in MS Office applications and online tools Excellent verbal and written communication skills Applications & Software • AI Prompt Tools: ChatGPT, Midjourney, Durable.co, Otter AI, Jasper, SurgerSEO, Genei, Scalenut, CopyAI, Grammarly, Beautiful.AI, YVA.AI, Growbots, ManyChat, TimeDoctor, QuillBot AI, DeepAI. • Automation Tools: Wordpress, Zapier, Airtable, Taskade, Zoho, Jira, Trello, Asana, Keap • Email Marketing: Aweber, icontact, Autoresponder, Mailchimp • Email Management: Gmail, Microsoft Outlook, Kerio • Customer Relationship Management: Infusionsoft, Zoho, Salesforce, Appfolio, Clio, Hubspot • Billing & Basic Bookkeeping: Sage TimeSlips, Xero and Quickbooks • Payment System: Heartland Merchant Processor, LawPay • Remote Access: Logmein, Teamviewer, JoinMe • • • • • • • • • Project Management: Slideshare, Simplyinvoices, WorkForceTrack, Basecamp, eTaskMan Cloud Based Storage: Google Drive, iCloud, Dropbox, OneDrive, Box Drive Basic Audio & Video Editing: Audacity, Free wave mp3 Editor, Microsoft MovieMaker Photo Editing, File Creation & Design: Basic Adobe Photoshop, Nitro PDF, MS Publisher, Canva Real Estate: Zillow, MLS, FSBO, BPO, Craigslist MS Office Suite: Word, Excel, PowerPoint, Publisher, Canva & other presentation software Property Management & Filing System: Hubspot, Appfolio, Clio Legal, Kerio & Box storage Website Creation Platforms: Wordpress, Wix, Squarespace, Jemi.so, Bookcreator E-Commerce platforms: Amazon, E-bay, Shopify, Ali Express, other drop shipping D2C models Education Bachelor of Laws, LLB Ateneo De Davao University June 2001 – March 2006 Davao City, Philippines Bachelor of Arts in Economics Ateneo De Davao University June 1997 – March 2001 Davao City, Philippines IQ Score: 133 English Proficiency: C2 Advanced SEO Portfolio - Sites I maintained and optimized Alcor Scientific - www.alcorscientific.com Ashers Chocolates - www.ashers.com Atlantic Paper - www.atlanticpaper.com Eakes - www.eakes.com Experience RI - www.experienceri.com Fagan Door - www.fagandoor.com Optrel - optrel.us QNR - www.qualitynylonrope.com VR Industries - www.vrindustries.com Yankee Supply - www.yankeesupply.com