Beena Chaudhary

Beena Chaudhary A hard-working achiever and enthusiastic team player. Over 10 years of experience in teaching and Customer care. Have worked with reputed organization "IBM Daksh" for 5 years as Senior Customer Care Executive. Compassionate educator with more than 5 years of experience invested in coaching or educating students. Computer literate. Highly professional and committed individual. New Delhi, Delhi-- Work Experience Primary Teacher (PRT) PRINCE PUBLIC SCHOOL - New Delhi, Delhi June 2016 to May 2021 • • • • • • To teach pupils in the primary age range. Organize classroom and lesson planning. Present the subjects utilizing the modern teaching aids Supervise classroom activities and outdoor activites Holistic development of each and every student. Curriculum and enrichment sheet development Senior Customer Care Executive for Email & Chat process IBM Daksh for 5 - Gurgaon, Haryana January 2006 to September 2010 Responsibilities. • Provide solution to various customer problems via email and chat support. • Maintaining records in Ms Excel. • Handling client calls. • Training new hires. Accomplishments • Awarded as "Talent of the year" for the remarkable performance. • Twice received "Star of the month" award. Education Diploma in Computer Software Oxford Software Institute 1999 MSC in Information Technologies Punjab Technical University BCA in Bachelor of Computer Applications IGNOU B.Ed. in Education Maharshi Dayanand University Skills / IT Skills • Typing speed 52 wpm. • Accuracy • Attention to details. • Timely completion of work • Computer savvy • Able to operate different office equipment like printers, scanners etc. • Microsoft Office Languages • English & Hindi - Fluent