Bede Chukwude Chinecherem

👋 I’m Bede Chukwude, a dedicated and certified IT Support Specialist and Virtual Assistant with 2+ years of hands-on experience helping businesses solve tech and customer issues remotely and efficiently.

I specialize in technical troubleshooting (hardware/software), remote desktop support, SaaS tools, and multichannel communication (chat, email, phone). My work has supported schools, telecom services, and hospitality businesses, consistently achieving a 90–98% satisfaction rate and resolving most issues on first contact.

🧰 Core Skills:

• IT Support & Technical Troubleshooting (Windows, SaaS Tools)
• Remote Desktop Support & Ticketing Systems
• Virtual Assistance (Email, Calendar, CRM)
• Customer Success & Communication
• Tools: Google Workspace, Zoom, Slack, WhatsApp, POS systems

🎓 I hold a BSc in Computer Science Education (University of Nigeria, Nsukka), and I’m certified by IBM and Digital Witch IT Support Community.

🌍 I'm open to remote global opportunities in IT Support, Technical Support, or Virtual Assistance.

If you're looking for someone reliable, tech-savvy, and focused on delivering smooth user experiences.